High Tech Equipment Customer Satisfaction Survey

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1. What is the name of your company?

What is the name of your company?

2. When you first placed your service request with High Tech Equipment, how would you rate the person who took your call?

When you first placed your service request with High Tech Equipment, how would you rate the person who took your call?   Excellent Very Good Satisfactory Unsatisfactory N/A

3. How would you rate High Tech Equipment's response time to your service request?

How would you rate High Tech Equipment's response time to your service request?   Excellent Very Good Satisfactory Unsatisfactory N/A

4. How would you rate the service technician's knowledge and ability to help solve your problem?

How would you rate the service technician's knowledge and ability to help solve your problem?   Excellent Very Good Satisfactory Unsatisfactory N/A

5. How would you rate High Tech Equipment on the length of time it took to complete the work?

How would you rate High Tech Equipment on the length of time it took to complete the work?   Excellent Very Good Satisfactory Unsatisfactory N/A

6. And how would you rate the service technician's professionalism?

And how would you rate the service technician's professionalism?   Excellent Very Good Satisfactory Unsatisfactory N/A

7. How would you rate your overall experience?

How would you rate your overall experience?   Excellent Very Good Satisfactory Unsatisfactory N/A

8. How likely are you to use High Tech Equipment for your next service request?

How likely are you to use High Tech Equipment for your next service request?   Absolutely Very Likely Likely Probably Not Will Not

9. Additional Comments/Suggestions....

Additional Comments/Suggestions....