| 1. Explained clearly the survey process during the entrance conference. | | | | | | |
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| 2. Provided adequate explanation and assistance to complete the necessary forms. | | | | | | |
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| 3. Gave adequate opportunity to provide survey-related data and other relevant information. | | | | | | |
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| 4. Provided adequate opportunity during status meetings to discuss and question survey findings. | | | | | | |
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| 5. Presented survey/inspection findings clearly and concisely during the exit interview. | | | | | | |
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| 6. Clarification and explanation before the team's departure of any differences that arose during the survey. | | | | | | |
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| 7. Professionalism and courtesy with your staff. | | | | | | |
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| 8. Professionalism and courtesy with residents/clients. | | | | | | |
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| 9. Responsiveness to questions/issues/concerns. | | | | | | |
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