Sikorsky Helitech Market Feedback Survey

1. Please enter your details below before proceeding.

Please enter your details below before proceeding. Name:
Company:

2. Which of Sikorsky Helitech's Services do you most regularly use?

Which of Sikorsky Helitech's Services do you most regularly use? Spare Parts

AOG Service

Design Engineering

Component Repair/Overhaul

Aircraft Repair/Overhaul

NDT

Training School

3. When selecting a supplier, which of the following aspects are most important to your business?
Please rate each criteria below, if 'Strongly Agree' or 'Strongly Disagree' are checked for any criteria please provide a brief comment.

	Strongly Disagree	Disagree	Somewhat Disagree	Neither Agree nor Disagree	Somewhat Agree	Agree	Strongly Agree	N/A
Delivery on agreed time	When selecting a supplier, which of the following aspects are most important to your business? Please rate each criteria below, if 'Strongly Agree' or 'Strongly Disagree' are checked for any criteria please provide a brief comment. Delivery on agreed time Strongly Disagree	Delivery on agreed time Disagree	Delivery on agreed time Somewhat Disagree	Delivery on agreed time Neither Agree nor Disagree	Delivery on agreed time Somewhat Agree	Delivery on agreed time Agree	Delivery on agreed time Strongly Agree	Delivery on agreed time N/A
Short Turnaround Time	Short Turnaround Time Strongly Disagree	Short Turnaround Time Disagree	Short Turnaround Time Somewhat Disagree	Short Turnaround Time Neither Agree nor Disagree	Short Turnaround Time Somewhat Agree	Short Turnaround Time Agree	Short Turnaround Time Strongly Agree	Short Turnaround Time N/A
Price	Price Strongly Disagree	Price Disagree	Price Somewhat Disagree	Price Neither Agree nor Disagree	Price Somewhat Agree	Price Agree	Price Strongly Agree	Price N/A
Customer Service	Customer Service Strongly Disagree	Customer Service Disagree	Customer Service Somewhat Disagree	Customer Service Neither Agree nor Disagree	Customer Service Somewhat Agree	Customer Service Agree	Customer Service Strongly Agree	Customer Service N/A
Quality of product/service	Quality of product/service Strongly Disagree	Quality of product/service Disagree	Quality of product/service Somewhat Disagree	Quality of product/service Neither Agree nor Disagree	Quality of product/service Somewhat Agree	Quality of product/service Agree	Quality of product/service Strongly Agree	Quality of product/service N/A
Flexibility	Flexibility Strongly Disagree	Flexibility Disagree	Flexibility Somewhat Disagree	Flexibility Neither Agree nor Disagree	Flexibility Somewhat Agree	Flexibility Agree	Flexibility Strongly Agree	Flexibility N/A
"Total Package" Solution	"Total Package" Solution Strongly Disagree	"Total Package" Solution Disagree	"Total Package" Solution Somewhat Disagree	"Total Package" Solution Neither Agree nor Disagree	"Total Package" Solution Somewhat Agree	"Total Package" Solution Agree	"Total Package" Solution Strongly Agree	"Total Package" Solution N/A

Other (please explain)

4. Please indicate to what extent you agree or disagree with the following statements. If a statement is not relevant to your business please selct N/A.

	Strongly Disagree	Disagree	Somewhat Disagree	Neither Agree nor Disagree	Somewhat Agree	Agree	Strongly Agree	N/A
The quality of our product is of a high standard.	Please indicate to what extent you agree or disagree with the following statements. If a statement is not relevant to your business please selct N/A. The quality of our product is of a high standard. Strongly Disagree	The quality of our product is of a high standard. Disagree	The quality of our product is of a high standard. Somewhat Disagree	The quality of our product is of a high standard. Neither Agree nor Disagree	The quality of our product is of a high standard. Somewhat Agree	The quality of our product is of a high standard. Agree	The quality of our product is of a high standard. Strongly Agree	The quality of our product is of a high standard. N/A
The product is delivered within the agreed time.	The product is delivered within the agreed time. Strongly Disagree	The product is delivered within the agreed time. Disagree	The product is delivered within the agreed time. Somewhat Disagree	The product is delivered within the agreed time. Neither Agree nor Disagree	The product is delivered within the agreed time. Somewhat Agree	The product is delivered within the agreed time. Agree	The product is delivered within the agreed time. Strongly Agree	The product is delivered within the agreed time. N/A
Our working relationship meets your expectations.	Our working relationship meets your expectations. Strongly Disagree	Our working relationship meets your expectations. Disagree	Our working relationship meets your expectations. Somewhat Disagree	Our working relationship meets your expectations. Neither Agree nor Disagree	Our working relationship meets your expectations. Somewhat Agree	Our working relationship meets your expectations. Agree	Our working relationship meets your expectations. Strongly Agree	Our working relationship meets your expectations. N/A
We respond to your communications in a timely manner.	We respond to your communications in a timely manner. Strongly Disagree	We respond to your communications in a timely manner. Disagree	We respond to your communications in a timely manner. Somewhat Disagree	We respond to your communications in a timely manner. Neither Agree nor Disagree	We respond to your communications in a timely manner. Somewhat Agree	We respond to your communications in a timely manner. Agree	We respond to your communications in a timely manner. Strongly Agree	We respond to your communications in a timely manner. N/A

5. What is your overall impression of Sikorsky Helitech?

What is your overall impression of Sikorsky Helitech? Extremely Dissatisfied

Very Dissatisfied

Dissatisfied

Neutral

Satisfied

Very Satisfied

Extremely Satisfied

N/A

6. Sikorsky Helitech is committed to improving our Customer Service, to help us provide better service please make any additional or specific comments you have here.

Sikorsky Helitech is committed to improving our Customer Service, to help us provide better service please make any additional or specific comments you have here.