Department of Justice California Pawnbroker and Secondhand Dealer System Survey

Completing this survey will help us better serve your CAPSS needs.

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* 1. Do you process licenses for Pawnbroker and Secondhand Dealers?

Yes

No (If "No," please skip to question #4)

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* 2. Would you like training in the processing of initial licensing and renewals?

Yes

No

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* 3. What areas of licensing would you like to be covered:

How to process Initial licenses

How to process renewals

Both

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* 4. Searches are used to investigate transactions by specific customer, store, or item. Cross-searches identify matches on multiple fields. How familiar are you with these search options?

	Very Familiar	Somewhat Familiar	Not Familiar	Not a User
Customer Search	Customer Search Very Familiar	Customer Search Somewhat Familiar	Customer Search Not Familiar	Customer Search Not a User
Store Search	Store Search Very Familiar	Store Search Somewhat Familiar	Store Search Not Familiar	Store Search Not a User
Item Search	Item Search Very Familiar	Item Search Somewhat Familiar	Item Search Not Familiar	Item Search Not a User
Cross Search	Cross Search Very Familiar	Cross Search Somewhat Familiar	Cross Search Not Familiar	Cross Search Not a User

Comments

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* 5. Are you familiar with the Submission Search option?

Yes

No

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* 6. Reports show detail of transactions submitted by pawnbrokers and secondhand dealers. Are you familiar with these reports and how to query?

	Very Familiar	Somewhat Familiar	Not Familiar	Not a User
Top Items by Value	Top Items by Value Very Familiar	Top Items by Value Somewhat Familiar	Top Items by Value Not Familiar	Top Items by Value Not a User
Dealer Activity	Dealer Activity Very Familiar	Dealer Activity Somewhat Familiar	Dealer Activity Not Familiar	Dealer Activity Not a User
Top Customers by Value	Top Customers by Value Very Familiar	Top Customers by Value Somewhat Familiar	Top Customers by Value Not Familiar	Top Customers by Value Not a User
Top Customer by Frequency	Top Customer by Frequency Very Familiar	Top Customer by Frequency Somewhat Familiar	Top Customer by Frequency Not Familiar	Top Customer by Frequency Not a User
Other Reports	Other Reports Very Familiar	Other Reports Somewhat Familiar	Other Reports Not Familiar	Other Reports Not a User
Store Usage	Store Usage Very Familiar	Store Usage Somewhat Familiar	Store Usage Not Familiar	Store Usage Not a User
User Event LEA Search	User Event LEA Search Very Familiar	User Event LEA Search Somewhat Familiar	User Event LEA Search Not Familiar	User Event LEA Search Not a User

Comments

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* 7. How familiar are you with these features?

	Very Familiar	Somewhat Familiar	Not Familiar	Do not use
APS Notifications	APS Notifications Very Familiar	APS Notifications Somewhat Familiar	APS Notifications Not Familiar	APS Notifications Do not use
Person Watch	Person Watch Very Familiar	Person Watch Somewhat Familiar	Person Watch Not Familiar	Person Watch Do not use
Item Watch	Item Watch Very Familiar	Item Watch Somewhat Familiar	Item Watch Not Familiar	Item Watch Do not use

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* 8. Has CAPSS aided your agency in the recovery of stolen property?

Yes

No

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* 9. Has CAPSS contributed to any arrests?

Yes

No

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* 10. Has your agency used CAPSS in other ways to aid in any investigations?

Yes

No

If "Yes", please provide comments

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* 11. Are you interested in obtaining training for CAPSS?

Yes

No

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* 12. For the purposes of addressing your needs please provide the following information in the "Comment Box" below:

Agency:
Section:
Contact: