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Department of Justice California Pawnbroker and Secondhand Dealer System Survey
Completing this survey will help us better serve your CAPSS needs.
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1.
Do you process licenses for Pawnbroker and Secondhand Dealers?
(Required.)
Yes
No (If "No," please skip to question #4)
2.
Would you like training in the processing of initial licensing and renewals?
Yes
No
3.
What areas of licensing would you like to be covered:
How to process Initial licenses
How to process renewals
Both
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4.
Searches are used to investigate transactions by specific customer, store, or item. Cross-searches identify matches on multiple fields. How familiar are you with these search options?
(Required.)
Very Familiar
Somewhat Familiar
Not Familiar
Not a User
Customer Search
Very Familiar
Somewhat Familiar
Not Familiar
Not a User
Store Search
Very Familiar
Somewhat Familiar
Not Familiar
Not a User
Item Search
Very Familiar
Somewhat Familiar
Not Familiar
Not a User
Cross Search
Very Familiar
Somewhat Familiar
Not Familiar
Not a User
Comments
*
5.
Are you familiar with the Submission Search option?
(Required.)
Yes
No
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6.
Reports show detail of transactions submitted by pawnbrokers and secondhand dealers. Are you familiar with these reports and how to query?
(Required.)
Very Familiar
Somewhat Familiar
Not Familiar
Not a User
Top Items by Value
Very Familiar
Somewhat Familiar
Not Familiar
Not a User
Dealer Activity
Very Familiar
Somewhat Familiar
Not Familiar
Not a User
Top Customers by Value
Very Familiar
Somewhat Familiar
Not Familiar
Not a User
Top Customer by Frequency
Very Familiar
Somewhat Familiar
Not Familiar
Not a User
Other Reports
Very Familiar
Somewhat Familiar
Not Familiar
Not a User
Store Usage
Very Familiar
Somewhat Familiar
Not Familiar
Not a User
User Event LEA Search
Very Familiar
Somewhat Familiar
Not Familiar
Not a User
Comments
*
7.
How familiar are you with these features?
(Required.)
Very Familiar
Somewhat Familiar
Not Familiar
Do not use
APS Notifications
Very Familiar
Somewhat Familiar
Not Familiar
Do not use
Person Watch
Very Familiar
Somewhat Familiar
Not Familiar
Do not use
Item Watch
Very Familiar
Somewhat Familiar
Not Familiar
Do not use
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8.
Has CAPSS aided your agency in the recovery of stolen property?
(Required.)
Yes
No
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9.
Has CAPSS contributed to any arrests?
(Required.)
Yes
No
*
10.
Has your agency used CAPSS in other ways to aid in any investigations?
(Required.)
Yes
No
If "Yes", please provide comments
*
11.
Are you interested in obtaining training for CAPSS?
(Required.)
Yes
No
*
12.
For the purposes of addressing your needs please provide the following information in the "Comment Box" below:
Agency:
Section:
Contact:
(Required.)
Current Progress,
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