Grand Shuttle Service Survey
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1
. In your experience, has the shuttle usually been on time?
In your experience, has the shuttle usually been on time?
Yes, it is usually on time.
No, its often late.
No, its often early.
It varies a lot.
Other?
2
. Have you ever tried to run to catch a shuttle?
Have you ever tried to run to catch a shuttle?
Yes.
No.
3
. If you said yes to question 2: Did the driver see you? Did they wait?
If you said yes to question 2: Did the driver see you? Did they wait?
Yes, they saw me and waited.
No, they did not see me and left.
I think they saw me, but they left anyway.
I don't know.
I have never had to run for a shuttle.
4
. Do you feel like the drivers pay enough attention to things like students running for a shuttle?
Do you feel like the drivers pay enough attention to things like students running for a shuttle?
Sure, I've never had a problem with it.
No, I think they need to be a little more aware of students wanting to get on the shuttle.
Other thoughts?
5
. Has a late or early shuttle, or a shuttle that has left you behind, ever caused you to be late to something important like a class, work or a meeting?
Has a late or early shuttle, or a shuttle that has left you behind, ever caused you to be late to something important like a class, work or a meeting?
Yes, more than once.
Yes, one time.
No.
6
. Do you feel like there are enough shuttles?
Do you feel like there are enough shuttles?
Yeah, they run plenty often.
I wish there were more, but there doesn't need to be more.
No, there are not enough shuttles.
Other thoughts?
7
. Overall, are you satisfied with the Grand Shuttle Service (Express and/or Regular)?
Overall, are you satisfied with the Grand Shuttle Service (Express and/or Regular)?
Yes.
No.
Other (please specify)
8
. Are there specific times of the day or certain shuttles that you have problems with? (ie: The Grand Shuttle at the Salus Center at 11:00 am is always late). By letting us know specifics, we can make a stronger case to the transportation department.
Are there specific times of the day or certain shuttles that you have problems with? (ie: The Grand Shuttle at the Salus Center at 11:00 am is always late). By letting us know specifics, we can make a stronger case to the transportation department.
9
. Can we know your year and major? It isn't required, but it helps us to know that this problem spans more than one major group.
Can we know your year and major? It isn't required, but it helps us to know that this problem spans more than one major group.
10
. Anything else you would like to say about the Grand Shuttles?
Anything else you would like to say about the Grand Shuttles?
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