Patient Experience Survey

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1. Which of the following hospitals would you describe as "your hospital" -- the one where you or members of your family go most often for care?

Which of the following hospitals would you describe as "your hospital" -- the one where you or members of your family go most often for care?   The Scarborough Hospital -- General Campus The Scarborough Hospital -- Birchmount Campus Rouge Valley Centenary (please skip to page 2 by using the "next" button) Markham-Stouffville (please skip to page 2) North York General (please skip to page 2) Other (please skip to page 2) I/we never use the hospital (please skip to page 2)

2. Thinking back to your most recent experience at The Scarborough Hospital (your own, or with a family member) how would you describe it?

Thinking back to your most recent experience at The Scarborough Hospital (your own, or with a family member) how would you describe it?   Excellent Good Fair Poor

3. Thinking back on all of your experiences with The Scarborough Hospital in the last five years, how would you describe them overall?

Thinking back on all of your experiences with The Scarborough Hospital in the last five years, how would you describe them overall?   Excellent Good Fair Poor

4. What is the single most influential factor that causes you to use The Scarborough Hospital?

What is the single most influential factor that causes you to use The Scarborough Hospital?   Quality of care Caring staff Facilities Location -- close to home or work History -- it's always been my hospital Family doctor refers me there