2011 Transport Satisfaction Survey

Question Title

* 1. Are you a:

Returning visitor to Falls Creek

First time visitor to Falls Creek

Question Title

* 2. What is your postcode?

Question Title

* 3. Are you an international visitor?

If so what country are you from?

Question Title

* 4. Did you use the new Accommodation Transfer Service?

Yes

No

Question Title

* 5. Did you use the Intra-Village Shuttle Service?

Yes

No

Question Title

* 6. How would you rate your experience in the Accommodation Transfer Terminal, including the purchase of tickets/excess baggage?

	Poor	Average	Good	Excellent	N/A
Experience	Experience Poor	Experience Average	Experience Good	Experience Excellent	Experience N/A

Question Title

* 7. How would you rate our new fleet of Prinoth Husky oversnow vehicles?

	Poor	Average	Good	Excellent	N/A
Vehicles	Vehicles Poor	Vehicles Average	Vehicles Good	Vehicles Excellent	Vehicles N/A

Question Title

* 8. What was the estimated wait time at the Arrivals Terminal?

	15 min	30 min	45 min	60 min	more than 60 min	N/A
Wait Time	Wait Time 15 min	Wait Time 30 min	Wait Time 45 min	Wait Time 60 min	Wait Time more than 60 min	Wait Time N/A

Question Title

* 9. What improvements would you like to see in 2012?

Question Title

* 10. Overall comment on our NEW village transport service?