Thank You For Visiting Casbah Evolution Survey

We'd love to hear from you! Each time you visit us, we want your experience to be the very best. We would appreciate your comments about your recent Evolution visit and look forward to serving you again very soon. Please fill out this very short survey and we will be happy to offer you a complimentary Eyelash Tint on your next visit with us. Thank you, and we look forward to hearing from you!

1. Store Ambiance

	Poor	Fair	Good	Great	Exceptional
Merchandise Selection	*Store Ambiance Merchandise Selection Poor	Merchandise Selection Fair	Merchandise Selection Good	Merchandise Selection Great	Merchandise Selection Exceptional
Cleanliness	Cleanliness Poor	Cleanliness Fair	Cleanliness Good	Cleanliness Great	Cleanliness Exceptional
Temperature	Temperature Poor	Temperature Fair	Temperature Good	Temperature Great	Temperature Exceptional
Noise Level	Noise Level Poor	Noise Level Fair	Noise Level Good	Noise Level Great	Noise Level Exceptional

What was you first impression about our store?

2. Customer Service: Our Staff

	Poor	Fair	Good	Great	Exceptional
Greeted you with a smile	*Customer Service: Our Staff Greeted you with a smile Poor	Greeted you with a smile Fair	Greeted you with a smile Good	Greeted you with a smile Great	Greeted you with a smile Exceptional
Were friendly and focused on your needs	Were friendly and focused on your needs Poor	Were friendly and focused on your needs Fair	Were friendly and focused on your needs Good	Were friendly and focused on your needs Great	Were friendly and focused on your needs Exceptional
Were knowledgeable and able to answer your questions	Were knowledgeable and able to answer your questions Poor	Were knowledgeable and able to answer your questions Fair	Were knowledgeable and able to answer your questions Good	Were knowledgeable and able to answer your questions Great	Were knowledgeable and able to answer your questions Exceptional
Assisted you with friendly, educational advice	Assisted you with friendly, educational advice Poor	Assisted you with friendly, educational advice Fair	Assisted you with friendly, educational advice Good	Assisted you with friendly, educational advice Great	Assisted you with friendly, educational advice Exceptional
Overall Level of Customer Service	Overall Level of Customer Service Poor	Overall Level of Customer Service Fair	Overall Level of Customer Service Good	Overall Level of Customer Service Great	Overall Level of Customer Service Exceptional

Any Additional Comments regarding your Service Experience:

3. Did you have an Eyelash Extensions or Waxing Treatment with us? If so:

	Poor	Fair	Good	Great	Exceptional
You were explained the treatment to your comfort level before it began	*Did you have an Eyelash Extensions or Waxing Treatment with us? If so: You were explained the treatment to your comfort level before it began Poor	You were explained the treatment to your comfort level before it began Fair	You were explained the treatment to your comfort level before it began Good	You were explained the treatment to your comfort level before it began Great	You were explained the treatment to your comfort level before it began Exceptional
Your needs and comfort level were ensured throughout the treatment	Your needs and comfort level were ensured throughout the treatment Poor	Your needs and comfort level were ensured throughout the treatment Fair	Your needs and comfort level were ensured throughout the treatment Good	Your needs and comfort level were ensured throughout the treatment Great	Your needs and comfort level were ensured throughout the treatment Exceptional
Your therapist displayed a confident technique and knowledge during your experience	Your therapist displayed a confident technique and knowledge during your experience Poor	Your therapist displayed a confident technique and knowledge during your experience Fair	Your therapist displayed a confident technique and knowledge during your experience Good	Your therapist displayed a confident technique and knowledge during your experience Great	Your therapist displayed a confident technique and knowledge during your experience Exceptional
Your overall service experience	Your overall service experience Poor	Your overall service experience Fair	Your overall service experience Good	Your overall service experience Great	Your overall service experience Exceptional

What service did you experience and who was your service provider? Please feel free to let us know any additional comments about your treatment experience:

4. Our Retail Environment

	Poor	Fair	Good	Great	Exceptional
Was easy to browse	*Our Retail Environment Was easy to browse Poor	Was easy to browse Fair	Was easy to browse Good	Was easy to browse Great	Was easy to browse Exceptional
Was neat and organized	Was neat and organized Poor	Was neat and organized Fair	Was neat and organized Good	Was neat and organized Great	Was neat and organized Exceptional
Provided a varied selection	Provided a varied selection Poor	Provided a varied selection Fair	Provided a varied selection Good	Provided a varied selection Great	Provided a varied selection Exceptional
Allowed you to test the products easily	Allowed you to test the products easily Poor	Allowed you to test the products easily Fair	Allowed you to test the products easily Good	Allowed you to test the products easily Great	Allowed you to test the products easily Exceptional
Prominently displayed any promotions	Prominently displayed any promotions Poor	Prominently displayed any promotions Fair	Prominently displayed any promotions Good	Prominently displayed any promotions Great	Prominently displayed any promotions Exceptional

Was the product you were looking for in stock? If no, what was the product you were looking for?

5. Do you have any suggestions of items or products you would like to see us carry in our store? Please describe:

Do you have any suggestions of items or products you would like to see us carry in our store? Please describe:

6. How did you hear about Casbah Evolution?

How did you hear about Casbah Evolution? A friend or family member referred you

You heard about it at our Casbah spa location

Your received a promotional card in the mail

You were walking by

Another business referred you to us

You found us on the internet

You saw us on a bus stop sign

You receive our spa email newsletters

Would you recommend a friend or family member to come see us? Why or Why Not?

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Thank You For Visiting Casbah Evolution
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