Business Rates Customer Satisfaction Survey 2011 |
Business Rates Customer Satisfaction Survey
Looking after our customers is very important to Rotherham Council and we are constantly looking for ways to enhance the service that we provide. We fully recognise that the only way we can do this is to ask our customers what they need, really listen to their feedback and act promptly to make the appropriate changes and improvements.
We are committed to undertaking customer satisfaction questionnaires on a regular basis to ensure that we meet our customer needs and to identify any areas that our customers feel could be improved.
We would be grateful if you could take time to complete this questionnaire. The survey is entirely anonymous and your responses will be completely confidential.
This survey is conducted annually and results of the survey will be displayed on the Council's website. You will be able to find the results at www.rotherham.gov.uk/performance
If you want to complete the survey on line. Please use the link below:
http://www.surveymonkey.com/s/BusinessRatesSatisfaction2010
If you would like further information on this survey please contact Rachel O'Neil at rachel.oneil@rotherham.gov.uk or by telephoning 01709 254530.
If you would like us to contact you to discuss your responses in more detail, please provide your name and a contact email address or telephone number.
Thank you for participating in this survey.
Rachel O’Neil
Customer Access Manager
Rotherham Metropolitan Borough Council
We are committed to undertaking customer satisfaction questionnaires on a regular basis to ensure that we meet our customer needs and to identify any areas that our customers feel could be improved.
We would be grateful if you could take time to complete this questionnaire. The survey is entirely anonymous and your responses will be completely confidential.
This survey is conducted annually and results of the survey will be displayed on the Council's website. You will be able to find the results at www.rotherham.gov.uk/performance
If you want to complete the survey on line. Please use the link below:
http://www.surveymonkey.com/s/BusinessRatesSatisfaction2010
If you would like further information on this survey please contact Rachel O'Neil at rachel.oneil@rotherham.gov.uk or by telephoning 01709 254530.
If you would like us to contact you to discuss your responses in more detail, please provide your name and a contact email address or telephone number.
Thank you for participating in this survey.
Rachel O’Neil
Customer Access Manager
Rotherham Metropolitan Borough Council