Library Services Survey

 
In an effort to best utilize the Berlin Public Library’s resources, please share your opinions regarding the services we are providing and how we can serve you better.
DESCRIBE YOURSELF:

Gender?
Age?
How often do you visit?
Time you usually visit?
HOW ARE WE DOING NOW?

On a scale of 1 highly disagree to 10 highly agree, please select your answer:
1 - highly disagree2345678910 - highly agreeN/A
The computer and internet access is sufficient for my needs.
I am satisfied with the size & diversity of the library’s selections.
The library does a good job of meeting my areas of interest.
Staff is helpful and knowledgeable in locating materials.
The library facility is clean and well-kept.
I feel welcome at the library.
If you homeschool: The library meets my needs.
HOW CAN WE IMPROVE?

The current weekday hours are:
Mon. – Thurs. 9:00 a.m. – 8:00 p.m.
Friday 9:00 a.m. – 6:00 p.m.

The current weekend hours are:
Saturday 9:00 a.m. – 5:00 p.m. (9:00 – 1:00 in the summer)
Sunday Closed

Would you utilize Sunday hours, even if this means reducing hours on other days?
Would you make a change to the opening/closing hours?
Would you make a change to the weekend hours?
Please comment on changes which would be helpful to you:
Please rank the library’s TOP SIX services in order of importance to you. The library’s services include:
Most ImportantSecondThirdFourthFifthSixth
print books
newspapers and magazines
computer/internet usage
DVDs and audio CDs
audio books
online language learning
book discussions
E-book downloads
tax forms
genealogy research
children’s programs
movie night
large print books
delivery to seniors and the homebound
Would the use of a private study room be useful to you?
What services/materials might we add or expand to improve our library?
Name/Address (optional):
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