Client Satisfaction Survey for SellersClient Satisfaction Survey for Sellers

1. How well did we deliver what we promised?

How well did we deliver what we promised? Very satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

If you are less than satisfied, please tell us why.

2. How effectively did we market your listing?

How effectively did we market your listing? Very satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

If you were less than satisfied, please tell us why.

3. How would you rate our quality of service?

How would you rate our quality of service? Very satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

If you are less than very satisfied, please tell us what we could have done to make this a better experience.

4. How satisfied are you with the sales price of your home and number of days it was on the market?

How satisfied are you with the sales price of your home and number of days it was on the market? Very satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

5. How accessible were we when you needed to reach us?

How accessible were we when you needed to reach us? Very accessible

Somewhat accessible

Somewhat unaccessible

Very unaccessible

Comments

6. How well did we listen to your needs?

How well did we listen to your needs? Very well

As well as can be expected

To some degree

Not at all

Please feel free to expand.

7. How well did we educate you on what was to be expected during the home selling process?

How well did we educate you on what was to be expected during the home selling process? Exceeded my expectations

Told me everything I needed to know

Gave me the basics

Shared when asked

Left me in the dark

Were there parts you felt could be better explained?

8. How likely are you to refer our team to a friend or family member?

How likely are you to refer our team to a friend or family member? I am a raving fan

Somewhat likely

Possibly

Probably not

Not a chance

Please tell me what I could do differently if you would not refer me.

9. Please leave additional comments on how we can make future purchases a more pleasant experience. We take customer service very seriously and we truly appreciate honest feedback.

Please leave additional comments on how we can make future purchases a more pleasant experience. We take customer service very seriously and we truly appreciate honest feedback.

10. Want to leave a testimonial for our website? Please do!

Want to leave a testimonial for our website? Please do!

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Client Satisfaction Survey for Sellers
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