Customer SurveyCustomer Survey

Thank you for visiting the TN Career Center in your area. Your assistance in completing this survey will help us to improve and expand our services.

Thank you again for your participation!

1. Please complete all fields below.

Please complete all fields below. Name:
City/Town:
Email Address:
Phone Number:

2. Is this your first visit to the TN Career Center?

Is this your first visit to the TN Career Center? Yes

3. What was your main reason for visiting the TN Career Center?

What was your main reason for visiting the TN Career Center? I am currently unemployed and seeking a job

I am seeking information about training

I am currently employed, but seeking a better job in my present field

I am currently employed and seeking a career change

4. Would it be more convenient for you to use the TN Career Center at any of the below times?

Would it be more convenient for you to use the TN Career Center at any of the below times? 4:30-6:00pm

6:00-8:00pm

On Saturday

The regular hours work fine for me

5. Please rate each of the following items based on your service experience with the TN Career Center.

Staff I dealt with were...

	Poor	Fair	Good	Excellent
Informative	*Please rate each of the following items based on your service experience with the TN Career Center. Staff I dealt with were... Informative Poor	Informative Fair	Informative Good	Informative Excellent
Professional	Professional Poor	Professional Fair	Professional Good	Professional Excellent
Respectful	Respectful Poor	Respectful Fair	Respectful Good	Respectful Excellent
Friendly	Friendly Poor	Friendly Fair	Friendly Good	Friendly Excellent
Helpful	Helpful Poor	Helpful Fair	Helpful Good	Helpful Excellent

6. Please rate each of the following items based on your service experience with the TN Career Center.

Answers to my questions were...

	Poor	Fair	Good	Excellent
Clear and Understandable	*Please rate each of the following items based on your service experience with the TN Career Center. Answers to my questions were... Clear and Understandable Poor	Clear and Understandable Fair	Clear and Understandable Good	Clear and Understandable Excellent
Helpful	Helpful Poor	Helpful Fair	Helpful Good	Helpful Excellent

7. How satisfied were you with the services you received from the TN Career Center?

How satisfied were you with the services you received from the TN Career Center? Very satisfied

Somewhat satisfied

Somewhat dissatisfied

Very dissatisfied

8. How satisfied were you with the Resource Center?

How satisfied were you with the Resource Center? Very satisfied

Somewhat satisfied

Somewhat dissatisfied

Very dissatisfied

9. How did you find out about the TN Career Center in your area?

How did you find out about the TN Career Center in your area?

10. Do you have any recommendations of other services we could provide or how we could be doing a better job?

Do you have any recommendations of other services we could provide or how we could be doing a better job?

Customer Survey
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1. We want to know what you think!

Customer SurveyExit this survey

1. We want to know what you think!

Customer Survey
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