Olympic View Event Experience Survey - Golf

50% of survey complete.

Thank you for choosing Olympic View Golf Club as the location for your Golf Event! We hope the Olympic View team has created lasting memories for you and your guests.

At Olympic View we are determined to provide the highest standards of hospitality.....we take pride in assuring no detail is overlooked and that you will return for another experience.

Your evaluation of our performance is our most valuable source of information. Please take a few moments to answer the following questions. All of your comments and suggestions are most welcome. Thank you for your time!

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* 1. First and Last NAME:

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* 2. Event DATE:

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* 3. Event NAME:

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* 4. EVENT COORDINATION

	Exceeded Expectations	Met Expectations	Did Not Meet Expectations	Not Applicable
Attention to detail	Attention to detail Exceeded Expectations	Attention to detail Met Expectations	Attention to detail Did Not Meet Expectations	Attention to detail Not Applicable
Timeliness of communication	Timeliness of communication Exceeded Expectations	Timeliness of communication Met Expectations	Timeliness of communication Did Not Meet Expectations	Timeliness of communication Not Applicable
Friendliness	Friendliness Exceeded Expectations	Friendliness Met Expectations	Friendliness Did Not Meet Expectations	Friendliness Not Applicable
Professionalism	Professionalism Exceeded Expectations	Professionalism Met Expectations	Professionalism Did Not Meet Expectations	Professionalism Not Applicable

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* 5. PRACTICE FACILITY

	Exceeded Expectations	Met Expectations	Did Not Meet Expectations	Not Applicable
Features of practice facility	Features of practice facility Exceeded Expectations	Features of practice facility Met Expectations	Features of practice facility Did Not Meet Expectations	Features of practice facility Not Applicable
Condition of grass/mats	Condition of grass/mats Exceeded Expectations	Condition of grass/mats Met Expectations	Condition of grass/mats Did Not Meet Expectations	Condition of grass/mats Not Applicable
Quality of instruction	Quality of instruction Exceeded Expectations	Quality of instruction Met Expectations	Quality of instruction Did Not Meet Expectations	Quality of instruction Not Applicable
Assistance & friendliness of staff	Assistance & friendliness of staff Exceeded Expectations	Assistance & friendliness of staff Met Expectations	Assistance & friendliness of staff Did Not Meet Expectations	Assistance & friendliness of staff Not Applicable

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* 6. BAG DROP / GUEST GREETERS

	Exceeded Expectations	Met Expectations	Did Not Meet Expectations	Not Applicable
Presentation of cart set-up	Presentation of cart set-up Exceeded Expectations	Presentation of cart set-up Met Expectations	Presentation of cart set-up Did Not Meet Expectations	Presentation of cart set-up Not Applicable
Assistance and friendliness of staff	Assistance and friendliness of staff Exceeded Expectations	Assistance and friendliness of staff Met Expectations	Assistance and friendliness of staff Did Not Meet Expectations	Assistance and friendliness of staff Not Applicable

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* 7. GOLF SHOP

	Exceeded Expectations	Met Expectations	Did Not Meet Expectations	Not Applicable
Selection of merchandise	Selection of merchandise Exceeded Expectations	Selection of merchandise Met Expectations	Selection of merchandise Did Not Meet Expectations	Selection of merchandise Not Applicable
Value for money	Value for money Exceeded Expectations	Value for money Met Expectations	Value for money Did Not Meet Expectations	Value for money Not Applicable
Assistance & friendliness of staff	Assistance & friendliness of staff Exceeded Expectations	Assistance & friendliness of staff Met Expectations	Assistance & friendliness of staff Did Not Meet Expectations	Assistance & friendliness of staff Not Applicable

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* 8. ON-COURSE EXPERIENCE

	Exceeded Expectations	Met Expectations	Did Not Meet Expectations	Not Applicable
Course condition	Course condition Exceeded Expectations	Course condition Met Expectations	Course condition Did Not Meet Expectations	Course condition Not Applicable
Pace of play	Pace of play Exceeded Expectations	Pace of play Met Expectations	Pace of play Did Not Meet Expectations	Pace of play Not Applicable
Beverage cart frequency of visits	Beverage cart frequency of visits Exceeded Expectations	Beverage cart frequency of visits Met Expectations	Beverage cart frequency of visits Did Not Meet Expectations	Beverage cart frequency of visits Not Applicable
Assistance and friendliness of player assistant(s)	Assistance and friendliness of player assistant(s) Exceeded Expectations	Assistance and friendliness of player assistant(s) Met Expectations	Assistance and friendliness of player assistant(s) Did Not Meet Expectations	Assistance and friendliness of player assistant(s) Not Applicable
Assistance and friendliness of beverage cart staff	Assistance and friendliness of beverage cart staff Exceeded Expectations	Assistance and friendliness of beverage cart staff Met Expectations	Assistance and friendliness of beverage cart staff Did Not Meet Expectations	Assistance and friendliness of beverage cart staff Not Applicable
Assistance and friendliness of concession staff	Assistance and friendliness of concession staff Exceeded Expectations	Assistance and friendliness of concession staff Met Expectations	Assistance and friendliness of concession staff Did Not Meet Expectations	Assistance and friendliness of concession staff Not Applicable

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* 9. FOOD AND BEVERAGE

	Exceeded Expectations	Met Expectations	Did Not Meet Expectations	Not Applicable
Selection of food menus	Selection of food menus Exceeded Expectations	Selection of food menus Met Expectations	Selection of food menus Did Not Meet Expectations	Selection of food menus Not Applicable
Food presentation	Food presentation Exceeded Expectations	Food presentation Met Expectations	Food presentation Did Not Meet Expectations	Food presentation Not Applicable
Quality of food	Quality of food Exceeded Expectations	Quality of food Met Expectations	Quality of food Did Not Meet Expectations	Quality of food Not Applicable
Selection of beverages	Selection of beverages Exceeded Expectations	Selection of beverages Met Expectations	Selection of beverages Did Not Meet Expectations	Selection of beverages Not Applicable
Assistance and friendliness staff	Assistance and friendliness staff Exceeded Expectations	Assistance and friendliness staff Met Expectations	Assistance and friendliness staff Did Not Meet Expectations	Assistance and friendliness staff Not Applicable

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* 10. OVERALL

	Exceeded Expectations	Met Expectations	Did Not Meet Expectations	Not Applicable
How did we do overall as a facility?	How did we do overall as a facility? Exceeded Expectations	How did we do overall as a facility? Met Expectations	How did we do overall as a facility? Did Not Meet Expectations	How did we do overall as a facility? Not Applicable
How did we do overall in terms of hospitality?	How did we do overall in terms of hospitality? Exceeded Expectations	How did we do overall in terms of hospitality? Met Expectations	How did we do overall in terms of hospitality? Did Not Meet Expectations	How did we do overall in terms of hospitality? Not Applicable

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* 11. We would like to recognize a job well done. If you found the hospitality of any staff member to be exceptional, please let us know who they were and how they were able to leave an impression.

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* 12. How did your event experience at Olympic View compare to other events at other golf courses?

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* 13. Please check yes or no for the following questions.

	Yes	No
Would you recommend Olympic View as an events facility to others?	Would you recommend Olympic View as an events facility to others? Yes	Would you recommend Olympic View as an events facility to others? No
For your next special event, would you use Olympic View again?	For your next special event, would you use Olympic View again? Yes	For your next special event, would you use Olympic View again? No
Would you like to place a tentative hold for a date next year?	Would you like to place a tentative hold for a date next year? Yes	Would you like to place a tentative hold for a date next year? No

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* 14. We appreciate any suggestions you might have that will help us to serve you better or general comments:

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* 15. How did you hear about Olympic View as an Events Facility?

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* 16. I would like additional information sent to me regarding...

	Meetings and Banquets	Weddings	Corporate Program	Membership	GolfBC Gift Cards
Package will be e-mailed	Package will be e-mailed Meetings and Banquets	Package will be e-mailed Weddings	Package will be e-mailed Corporate Program	Package will be e-mailed Membership	Package will be e-mailed GolfBC Gift Cards