Greenheart Shop Website
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1. Website Experience
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1
. How often do you shop online?
How often do you shop online?
Daily
Weekly
Monthly
Annually
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2
. How did you hear about the Greenheart Shop?
(you can check multiple boxes)
How did you hear about the Greenheart Shop? (you can check multiple boxes)
Friend
Saw a Greenheart Sticker
Been to store in Chicago
Newspaper ad
Magazine
Conscious Choice
Radio
Chicago Fair Trade
Searched online
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3
. Why did you chose to shop online at the Greenheart Shop?
(you can choose mulitple answers)
Why did you chose to shop online at the Greenheart Shop? (you can choose mulitple answers)
Support fair trade artisans
Support eco friendly products
Like variety of products
Like the convenience of online shopping
Nothing, I wouldn't shop online at the Greenheart Shop (please explain)
I would not shop online at the Greenheart Shop because...
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4
. Please rate your online shopping experience?
Please rate your online shopping experience?
1 (not so great, would not shop here again)
2 (fair, might shop here again)
3 (good, will probably shop here again)
4 (great, my new fav online shop)
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5
. Do you find the site easy to navigate?
Do you find the site easy to navigate?
Yes
No
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6
. Do you find the basic shipping charge of $7.95 reasonable?
Do you find the basic shipping charge of $7.95 reasonable?
Yes
No
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7
. Were there barriers/challenges to making your Greenheart purchase online?
(you can choose multiple answers)
Were there barriers/challenges to making your Greenheart purchase online? (you can choose multiple answers)
No
Yes: Price
Yes: Security Concerns
Yes: Shopping Cart errors
Yes: Didn't find anything suitable
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8
. Would you like to see more of the following items?
(you can choose multiple answers)
Would you like to see more of the following items? (you can choose multiple answers)
Jewelry
Housewares
Items for men
Stationary
Personal Care
Clothing
None- good selection of products
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9
. Other online shops you like?
Other online shops you like?
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10
. Comments to make the Greenheart Shop site better?
Comments to make the Greenheart Shop site better?
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