Brooklyn Public Library Computer Skills Survey

1. Do you use computers now? If yes, how often?

Do you use computers now? If yes, how often? No, I don't use a computer.

Yes, but not often (once a month or less).

Yes, sometimes (at least twice a month).

Yes, regularly (at least once a week).

Yes, everyday.

2. If you answered "yes" to question 1, where do you use a computer? (Select all that apply)

If you answered "yes" to question 1, where do you use a computer? (Select all that apply) At home	At work	At school	At the library
Other (please specify)

3. How comfortable do you feel using a computer?

	Very uncomfortable	Somewhat uncomfortable	Neutral	Somewhat comfortable	Very comfortable
.	*How comfortable do you feel using a computer? . Very uncomfortable	. Somewhat uncomfortable	. Neutral	. Somewhat comfortable	. Very comfortable

4. Do you prefer using a laptop or a desktop computer?

Do you prefer using a laptop or a desktop computer? I prefer using a laptop computer.

I prefer using a desktop computer.

I am comfortable with both laptop and desktop computers.

I have never used either a laptop or desktop computer.

I don't know.

5. Can you use word processing software to create and print documents such as letters?

Can you use word processing software to create and print documents such as letters? Yes.

Yes, with help.

No.

I'm not sure or I don't know what this means.

6. Do you have email?

Do you have email? Yes, and I use it regularly.

Yes, and I use it with help.

Yes, but I don't use it.

No, I don't have email.

I'm not sure or I don't know what this means.

7. Can you use the internet to look up information?

Can you use the internet to look up information? Yes.

Yes, with help.

No.

I'm not sure or I don't know what this means.

8. Do you want to learn . . . ?

	1 (not interested)	2 (slightly interested)	3 (neutral)	4 (somewhat interested)	5 (I really want to learn this)
Computer basics (turning the computer on and off, opening and closing programs, using a mouse)	*Do you want to learn . . . ? Computer basics (turning the computer on and off, opening and closing programs, using a mouse) 1 (not interested)	Computer basics (turning the computer on and off, opening and closing programs, using a mouse) 2 (slightly interested)	Computer basics (turning the computer on and off, opening and closing programs, using a mouse) 3 (neutral)	Computer basics (turning the computer on and off, opening and closing programs, using a mouse) 4 (somewhat interested)	Computer basics (turning the computer on and off, opening and closing programs, using a mouse) 5 (I really want to learn this)
How to type	How to type 1 (not interested)	How to type 2 (slightly interested)	How to type 3 (neutral)	How to type 4 (somewhat interested)	How to type 5 (I really want to learn this)
How to use word processing software	How to use word processing software 1 (not interested)	How to use word processing software 2 (slightly interested)	How to use word processing software 3 (neutral)	How to use word processing software 4 (somewhat interested)	How to use word processing software 5 (I really want to learn this)
How to use email	How to use email 1 (not interested)	How to use email 2 (slightly interested)	How to use email 3 (neutral)	How to use email 4 (somewhat interested)	How to use email 5 (I really want to learn this)
How to use the internet	How to use the internet 1 (not interested)	How to use the internet 2 (slightly interested)	How to use the internet 3 (neutral)	How to use the internet 4 (somewhat interested)	How to use the internet 5 (I really want to learn this)
How to use Facebook, LinkedIn and other social networks	How to use Facebook, LinkedIn and other social networks 1 (not interested)	How to use Facebook, LinkedIn and other social networks 2 (slightly interested)	How to use Facebook, LinkedIn and other social networks 3 (neutral)	How to use Facebook, LinkedIn and other social networks 4 (somewhat interested)	How to use Facebook, LinkedIn and other social networks 5 (I really want to learn this)
How to look for and apply for jobs on the computer	How to look for and apply for jobs on the computer 1 (not interested)	How to look for and apply for jobs on the computer 2 (slightly interested)	How to look for and apply for jobs on the computer 3 (neutral)	How to look for and apply for jobs on the computer 4 (somewhat interested)	How to look for and apply for jobs on the computer 5 (I really want to learn this)

Other (please specify)

9. At which branches have you attended computer classes, job readiness programs, or teen tech programs?

At which branches have you attended computer classes, job readiness programs, or teen tech programs? Brownsville Library

Bushwick Library

DeKalb Library

Macon Library

Marcy Library

Saratoga Library

Stone Avenue Library

Washington Irving Library

None of the above

10. What computer classes have you taken at Brooklyn Public Library in the past year?

What computer classes have you taken at Brooklyn Public Library in the past year? Computer Basics

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Teen Tech Time/Freestyle Fridays/Digital Divide & Conquer

Online Health Information for Seniors

Online Privacy & Safety

Making the News

Healthy Digital Relationships

None of the above

Other (please specify)

11. Do you have any comments or questions about New York City Connected Communities and the Brooklyn Public Library Laptop Project? Please note that any comments or questions may be used anonymously to promote the library.

Do you have any comments or questions about New York City Connected Communities and the Brooklyn Public Library Laptop Project? Please note that any comments or questions may be used anonymously to promote the library.

12. If you would like a response to your comment or question, please leave your first name and email address here.

If you would like a response to your comment or question, please leave your first name and email address here.

Thank you for taking the time to fill out this survey. Your help is appreciated as we plan future programs.