Building and Zoning Customer Satisfaction Survey

 
1. Are you here to
2. Was your experience with customer service at the Department of Building & Zoning better than you expected it to be, worse than you expected it to be, or about what you expected it to be?
3. How eager to help you were the customer service representative(s) at the Department of Building & Zoning?
4. How long did you have to wait before a customer service representative at the Department of Building & Zoning began to help you?
5. How knowledgeable were the customer service representative(s) at the Department of Building & Zoning?
6. How well did the customer service representative(s) at the Department of Building & Zoning communicate with you?
7. How clear was the information the customer service representative(s) at the Department of Building & Zoning gave you?
8. How professional are the customer service representatives at the Department of Building & Zoning?
9. How often do you use our service?
10. How responsive is the Department of Building & Zoning?
11. Overall, are you satisfied with the employee(s) at Department of Building & Zoning, neither satisfied nor dissatisfied with it, or dissatisfied with it?
12. If you have any additional comments please enter them here:
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