Tire World Service Survey

Please rate your last visit or experience with Tire World

1. Were the facilities clean and neat?

	Not Applicable	Superior	Excellent	Very Good	Good	Average	Fair	Poor
Outside appearance?	*Were the facilities clean and neat? Outside appearance? Not Applicable	Outside appearance? Superior	Outside appearance? Excellent	Outside appearance? Very Good	Outside appearance? Good	Outside appearance? Average	Outside appearance? Fair	Outside appearance? Poor
Showroom and lobby?	Showroom and lobby? Not Applicable	Showroom and lobby? Superior	Showroom and lobby? Excellent	Showroom and lobby? Very Good	Showroom and lobby? Good	Showroom and lobby? Average	Showroom and lobby? Fair	Showroom and lobby? Poor
Customer waiting area?	Customer waiting area? Not Applicable	Customer waiting area? Superior	Customer waiting area? Excellent	Customer waiting area? Very Good	Customer waiting area? Good	Customer waiting area? Average	Customer waiting area? Fair	Customer waiting area? Poor
Coffee Bar?	Coffee Bar? Not Applicable	Coffee Bar? Superior	Coffee Bar? Excellent	Coffee Bar? Very Good	Coffee Bar? Good	Coffee Bar? Average	Coffee Bar? Fair	Coffee Bar? Poor
Bathrooms?	Bathrooms? Not Applicable	Bathrooms? Superior	Bathrooms? Excellent	Bathrooms? Very Good	Bathrooms? Good	Bathrooms? Average	Bathrooms? Fair	Bathrooms? Poor
Children's Play area?	Children's Play area? Not Applicable	Children's Play area? Superior	Children's Play area? Excellent	Children's Play area? Very Good	Children's Play area? Good	Children's Play area? Average	Children's Play area? Fair	Children's Play area? Poor

2. Were the personnel courtesous and helpful?

	Not Applicable	Superior	Excellent	Very Good	Good	Average	Fair	Poor
Initial phone call?	*Were the personnel courtesous and helpful? Initial phone call? Not Applicable	Initial phone call? Superior	Initial phone call? Excellent	Initial phone call? Very Good	Initial phone call? Good	Initial phone call? Average	Initial phone call? Fair	Initial phone call? Poor
When greeted in the store?	When greeted in the store? Not Applicable	When greeted in the store? Superior	When greeted in the store? Excellent	When greeted in the store? Very Good	When greeted in the store? Good	When greeted in the store? Average	When greeted in the store? Fair	When greeted in the store? Poor
Follow up communication?	Follow up communication? Not Applicable	Follow up communication? Superior	Follow up communication? Excellent	Follow up communication? Very Good	Follow up communication? Good	Follow up communication? Average	Follow up communication? Fair	Follow up communication? Poor
At check out?	At check out? Not Applicable	At check out? Superior	At check out? Excellent	At check out? Very Good	At check out? Good	At check out? Average	At check out? Fair	At check out? Poor

3. Did your service advisor explain the services provided?

Did your service advisor explain the services provided? Yes

Not Applicable

4. Was your estimate accurate?

Was your estimate accurate? Yes

Not Applicable

5. Was your vehicle completed on time?

Was your vehicle completed on time? Yes

Not Applicable

6. Have you been to Tire World before?

Have you been to Tire World before? Yes

7. How likely are you to return to Tire World?

How likely are you to return to Tire World? Very Likely

Somewhat likely

Not at all

Not applicable

8. Would you recommend us to your friends?

Would you recommend us to your friends? Yes

Not Applicable

9. How would you rate your overall experience at Tire World
based on this visit?

	Superior	Excellent	Very Good	Good	Average	Fair	Poor
Total Experience	*How would you rate your overall experience at Tire World based on this visit? Total Experience Superior	Total Experience Excellent	Total Experience Very Good	Total Experience Good	Total Experience Average	Total Experience Fair	Total Experience Poor

10. Any comments or suggestions that would allow us to provide better service in the future?

Any comments or suggestions that would allow us to provide better service in the future?

Tire World Service Survey
Exit this survey

1. Your Experience Survey

1. Were the facilities clean and neat?

2. Were the personnel courtesous and helpful?

3. Did your service advisor explain the services provided?

4. Was your estimate accurate?

5. Was your vehicle completed on time?

6. Have you been to Tire World before?

7. How likely are you to return to Tire World?

8. Would you recommend us to your friends?

9. How would you rate your overall experience at Tire World
based on this visit?

10. Any comments or suggestions that would allow us to provide better service in the future?

Tire World Service SurveyExit this survey

1. Your Experience Survey

1. Were the facilities clean and neat?

2. Were the personnel courtesous and helpful?

3. Did your service advisor explain the services provided?

4. Was your estimate accurate?

5. Was your vehicle completed on time?

6. Have you been to Tire World before?

7. How likely are you to return to Tire World?

8. Would you recommend us to your friends?

9. How would you rate your overall experience at Tire World based on this visit?

10. Any comments or suggestions that would allow us to provide better service in the future?

Tire World Service Survey
Exit this survey

9. How would you rate your overall experience at Tire World
based on this visit?