| 13. SENSITIVITY TO DIVERSITY: Expresses appreciation of human differences related to values, culture, personality, or learning style preferences; adapts to preferences when feasible. | | | | | | | | | | |
|---|
| 14. CREATIVE: Offers alternative solutions and approaches; comes up with useful ideas. | | | | | | | | | | |
|---|
| 15. REALISTIC/PRACTICAL: Admits when things aren’t feasible; looks for user-friendly solutions | | | | | | | | | | |
|---|
| 16. REFLECTIVE/SELF-CORRECTIVE: Carefully considers meaning of data and interpersonal interactions, asks for feedback; corrects own thinking, alert to potential errors by self and others, finds ways to avoid future mistakes. | | | | | | | | | | |
|---|
| 17. PROACTIVE: Anticipates consequences, plans ahead, acts on opportunities; takes the initiative to seek out positive problem-solving strategies. | | | | | | | | | | |
|---|
| 18. COURAGEOUS: Stands up for beliefs, advocates for others, doesn’t hide from challenges | | | | | | | | | | |
|---|
| 19. PATIENT/PERSISENT: Waits for right moment; perseveres to achieve best results. | | | | | | | | | | |
|---|
| 20. FLEXIBLE: Changes approaches as needed to get the best results; makes adjustments focusing on positive outcomes. | | | | | | | | | | |
|---|
| 21. EMPATHETIC: Listens well; shows ability to imagine others’ feelings and difficulties. Understands cultural differences which impact both positively and negatively on the helping relationship. | | | | | | | | | | |
|---|
| 22. IMPROVEMENT-ORIENTED (SELF): Identifies learning needs; finds ways to overcome limitations, seeks out new knowledge from a variety of sources. | | | | | | | | | | |
|---|
| 23. IMPROVEMENT-ORIENTED (CLIENT GROUPS): Promotes well-being; maximizes function and empowerment, self-determination, and social/economic justice. | | | | | | | | | | |
|---|
| 24. IMPROVEMENT-ORIENTED (SYSTEMS): Identifies risks and problems with social service delivery systems; promotes social and economic justice; advocate for client groups. | | | | | | | | | | |
|---|