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The Child Centered 911 Missing Kids Readiness Project was created through a partnership among the National Center for Missing & Exploited Children (NCMEC), Association of Public-Safety Communications Officials (APCO), National Emergency Number Association (NENA), National Academies of Emergency Dispatch (NAED) and national AMBER Alert Training and Technical Assistance Program. Based on the Standard for Public Safety Telecommunicators when Responding to Calls of Missing, Abducted, and Sexually Exploited Children (ANS 1.101.2-2010), this program provides educational materials, technical assistance, and training to help 9-1-1 Call Centers effectively respond to reports of missing, abducted, or sexually exploited children.

Thank you for taking the time to answer these questions. We’d like to understand how we can make the training more relevant and/or more accessible to you. At most, this survey will take you 5 minutes. Your replies will allow us to better serve the 911 community.

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* 1. Please select the position that best describes your role at your 911 Call Center/PSAP.

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* 2. The Child Centered 911 program offers free training. Please let us know which of the following you are aware of or have completed. Choose as many as apply.

Course descriptions found at www.missingkids.com/911.

  AWARE OF ATTENDED
Missing Children Seminar for Chief Executives (CEO); TARGET AUDIENCE: Chiefs, Sheriffs, and PSAP Directors
Time To Act (COMM); TARGET AUDIENCE: PSAP Directors/Managers
Train-the-Trainer (TTT); TARGET AUDIENCE: PSAP training officers
Telecommunications Best Practices for Missing and Abducted Children (Online); TARGET AUDIENCE: Frontline Public-Safety Telecommunicators

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* 3. If you are not aware of or have not completed training through the Child Centered 911 program, please let us know the reasons.

  I didn't know about the training and/or program Completing this training is not supported by Management My schedule doesn't allow for this training Funding is not available for me to travel to this training or take the time to complete the training I don't believe this training is relevant to my job function I am not the appropriate person from my agency to attend this training I am aware of/have attended this course
Missing Children Seminar for Chief Executives (CEO)
Time To Act (COMM)
Train-the-Trainer (TTT)
Telecommunications Best Practices for Missing and Abducted Children (Online)

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* 4. The Child Centered 911 Missing Kids Readiness Project would like to provide updates to the 911 Community on the FREE training available through this program. What is the best way to provide this information? (select all that apply)

Thank you for taking the time to complete this survey! The Child Centered 911 Missing Kids Readiness Project is committed to providing free, accessible training to the 911 community. If you have attended training through the program, we thank you and invite you to share the information you learned with others. Please let others in the 911 community know about the free training, resources, and technical assistance provided by the partners of the Child Centered 911 Missing Kids Readiness Project. For more information, visit www.missingkids.com/911 or email 911@ncmec.org.

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