Phil's Event Center Evaluation Form Survey

*WITH YOUR MOST RECENT VISIT, PLEASE RATE YOUR OVERALL SATISFACTION:

*WITH YOUR MOST RECENT VISIT, PLEASE RATE YOUR OVERALL SATISFACTION: HIGHLY SATISFIED

SATISFIED

NEUTRAL

UNSATISFIED

VERY UNSATISFIED

*PLEASE RATE YOUR OVERALL SATISFACTION WITH:

	HIGHLY SATISFIED	SATISFIED	NEUTRAL	DISSATISFIED	HIGHLY DISSATISFIED
Taste of food	*PLEASE RATE YOUR OVERALL SATISFACTION WITH: Taste of food HIGHLY SATISFIED	Taste of food SATISFIED	Taste of food NEUTRAL	Taste of food DISSATISFIED	Taste of food HIGHLY DISSATISFIED
Freshness of food	Freshness of food HIGHLY SATISFIED	Freshness of food SATISFIED	Freshness of food NEUTRAL	Freshness of food DISSATISFIED	Freshness of food HIGHLY DISSATISFIED
Portion size	Portion size HIGHLY SATISFIED	Portion size SATISFIED	Portion size NEUTRAL	Portion size DISSATISFIED	Portion size HIGHLY DISSATISFIED
Temperature of food	Temperature of food HIGHLY SATISFIED	Temperature of food SATISFIED	Temperature of food NEUTRAL	Temperature of food DISSATISFIED	Temperature of food HIGHLY DISSATISFIED
Quality of ingredients	Quality of ingredients HIGHLY SATISFIED	Quality of ingredients SATISFIED	Quality of ingredients NEUTRAL	Quality of ingredients DISSATISFIED	Quality of ingredients HIGHLY DISSATISFIED
Presentation of food	Presentation of food HIGHLY SATISFIED	Presentation of food SATISFIED	Presentation of food NEUTRAL	Presentation of food DISSATISFIED	Presentation of food HIGHLY DISSATISFIED

*PLEASE RATE YOUR OVERALL SATISFACTION WITH:

	HIGHLY SATISFIED	SATISFIED	NEUTRAL	DISSATISFIED	HIGHLY DISSATISFIED
Sales Manager phone call responsiveness	*PLEASE RATE YOUR OVERALL SATISFACTION WITH: Sales Manager phone call responsiveness HIGHLY SATISFIED	Sales Manager phone call responsiveness SATISFIED	Sales Manager phone call responsiveness NEUTRAL	Sales Manager phone call responsiveness DISSATISFIED	Sales Manager phone call responsiveness HIGHLY DISSATISFIED
Sales Manager helpfulness	Sales Manager helpfulness HIGHLY SATISFIED	Sales Manager helpfulness SATISFIED	Sales Manager helpfulness NEUTRAL	Sales Manager helpfulness DISSATISFIED	Sales Manager helpfulness HIGHLY DISSATISFIED
Sales Manager emailed/faxed information timeliness	Sales Manager emailed/faxed information timeliness HIGHLY SATISFIED	Sales Manager emailed/faxed information timeliness SATISFIED	Sales Manager emailed/faxed information timeliness NEUTRAL	Sales Manager emailed/faxed information timeliness DISSATISFIED	Sales Manager emailed/faxed information timeliness HIGHLY DISSATISFIED
Sales Manager hospitality	Sales Manager hospitality HIGHLY SATISFIED	Sales Manager hospitality SATISFIED	Sales Manager hospitality NEUTRAL	Sales Manager hospitality DISSATISFIED	Sales Manager hospitality HIGHLY DISSATISFIED
Catering Manager hospitality	Catering Manager hospitality HIGHLY SATISFIED	Catering Manager hospitality SATISFIED	Catering Manager hospitality NEUTRAL	Catering Manager hospitality DISSATISFIED	Catering Manager hospitality HIGHLY DISSATISFIED
Event Center Team hospitality	Event Center Team hospitality HIGHLY SATISFIED	Event Center Team hospitality SATISFIED	Event Center Team hospitality NEUTRAL	Event Center Team hospitality DISSATISFIED	Event Center Team hospitality HIGHLY DISSATISFIED
Event Center Team appearance	Event Center Team appearance HIGHLY SATISFIED	Event Center Team appearance SATISFIED	Event Center Team appearance NEUTRAL	Event Center Team appearance DISSATISFIED	Event Center Team appearance HIGHLY DISSATISFIED
Speed of service	Speed of service HIGHLY SATISFIED	Speed of service SATISFIED	Speed of service NEUTRAL	Speed of service DISSATISFIED	Speed of service HIGHLY DISSATISFIED

*PLEASE RATE YOUR OVERALL SATISFACTION WITH:

	HIGHLY SATISFIED	SATISFIED	NEUTRAL	DISSATISFIED	HIGHLY DISSATISFIED
Parking availability	*PLEASE RATE YOUR OVERALL SATISFACTION WITH: Parking availability HIGHLY SATISFIED	Parking availability SATISFIED	Parking availability NEUTRAL	Parking availability DISSATISFIED	Parking availability HIGHLY DISSATISFIED
Cleanliness outside of Event Center	Cleanliness outside of Event Center HIGHLY SATISFIED	Cleanliness outside of Event Center SATISFIED	Cleanliness outside of Event Center NEUTRAL	Cleanliness outside of Event Center DISSATISFIED	Cleanliness outside of Event Center HIGHLY DISSATISFIED
Cleanliness inside of Event Center	Cleanliness inside of Event Center HIGHLY SATISFIED	Cleanliness inside of Event Center SATISFIED	Cleanliness inside of Event Center NEUTRAL	Cleanliness inside of Event Center DISSATISFIED	Cleanliness inside of Event Center HIGHLY DISSATISFIED
Set-up appearance in Event Center	Set-up appearance in Event Center HIGHLY SATISFIED	Set-up appearance in Event Center SATISFIED	Set-up appearance in Event Center NEUTRAL	Set-up appearance in Event Center DISSATISFIED	Set-up appearance in Event Center HIGHLY DISSATISFIED
Cleanliness of beverage station	Cleanliness of beverage station HIGHLY SATISFIED	Cleanliness of beverage station SATISFIED	Cleanliness of beverage station NEUTRAL	Cleanliness of beverage station DISSATISFIED	Cleanliness of beverage station HIGHLY DISSATISFIED
Cleanliness of restrooms	Cleanliness of restrooms HIGHLY SATISFIED	Cleanliness of restrooms SATISFIED	Cleanliness of restrooms NEUTRAL	Cleanliness of restrooms DISSATISFIED	Cleanliness of restrooms HIGHLY DISSATISFIED

Any probelms with your special event?

*IN THE PAST YEAR, HOW MANY TIMES HAVE YOU ATTENDED A SPECIAL EVENT AT PHIL'S EVENT CENTER?

*IN THE PAST YEAR, HOW MANY TIMES HAVE YOU ATTENDED A SPECIAL EVENT AT PHIL'S EVENT CENTER? FIRST TIME EVER

LESS THAN 1 TIME PER YEAR

1-2 TIMES PER YEAR

3 OR MORE TIMES PER YEAR

*BASED ON THIS EXPERIENCE, WHAT IS THE LIKELIHOOD THAT YOU WILL RECOMMEND PHIL'S EVENT CENTER TO A FRIEND OR FAMILY MEMBER?

*BASED ON THIS EXPERIENCE, WHAT IS THE LIKELIHOOD THAT YOU WILL RECOMMEND PHIL'S EVENT CENTER TO A FRIEND OR FAMILY MEMBER? HIGHLY LIKELY

LIKELY

NEUTRAL

NOT VERY LIKELY

NOT AT ALL LIKELY

*PLEASE TELL PHIL AND THE EVENT CENTER TEAM ABOUT YOURSELF:

*PLEASE TELL PHIL AND THE EVENT CENTER TEAM ABOUT YOURSELF: Date & Time of special event
Amount of people at special event
Zip Code

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Phil's Event Center Evaluation Form

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