WEBSITE SURVEY

Thank you for visiting our website.

As part of our commitment to continuously enhance our service, BHF is in the process of reviewing our website and we would like your feedback on your experience of using the BHF website.

Your feedback will assist us in developing a new website.

The survey is completely confidential and will take less than five minutes to complete.

Your opinion counts.

BHF Marketing Team

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* 1. Please rate your overall experience during your visit to our website today.

Very Poor

Average

Excellent

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* 2. Please rate our website in each of the following areas based on your visit today

	Very Poor	Average	Excellent
Ease of navigating the site	Ease of navigating the site Very Poor	Ease of navigating the site Average	Ease of navigating the site Excellent
The quality of the content	The quality of the content Very Poor	The quality of the content Average	The quality of the content Excellent
Ease of accomplishing what you were trying to do	Ease of accomplishing what you were trying to do Very Poor	Ease of accomplishing what you were trying to do Average	Ease of accomplishing what you were trying to do Excellent
Layout of the site	Layout of the site Very Poor	Layout of the site Average	Layout of the site Excellent
Visual appeal of the site	Visual appeal of the site Very Poor	Visual appeal of the site Average	Visual appeal of the site Excellent

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* 3. What other features would you like to see added to our website?

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* 4. Why did you visit our website today?

Gather information

News page

Download a file

Find contact information or directions

Other

If other, please specify

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* 5. How likely are you to visit our website again?

Not at all Likely

Very Likely

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* 1. Please rate your overall experience during your visit to our website today.

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* 2. Please rate our website in each of the following areas based on your visit today

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* 3. What other features would you like to see added to our website?

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* 4. Why did you visit our website today?

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* 5. How likely are you to visit our website again?

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* 6. Please provide suggestions to improve our website or any additional comments about your visit to our website today.