Local GP Survey 2012
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Parkfield Medical Centre - Patient Survey 2012

 
This questionnaire has been developed from priorities by Parkfield Medical Centre Patient Reference Group (PRG) and the practice. This feedback is one way for us to find out patients' experiences and suggestions, with the hope of improving services for the future. To find out more about the PRG or the questionnaire speak to Loiza Lad at the surgery or post your suggestions into our comments box in the waiting room or alternatively email Patientgroup@nhs.net

All your feedback will be anonymous and we don't require any patient identifiable information.

1. How do you normally book appointments to see a doctor or nurse at the surgery?

 1st choice2nd choice
In person
By telephone
By fax
Online
Digital TV
Doesn't apply/Don't visit

2. The practice offers pre-booked appointments from 7-8am (Wed-Fri) & on alternate Saturdays 8-11.30am. How do you rate these appointment times?

3. Are you aware that there is an informal telephone consultation process at Parkfield?

4. Would you like to see a more structured/formal telephone consultation procedure?
(Please bear in mind that this would have an impact on the number of face-to-face consultations available within the day)

5. The last time you tried to see a doctor, what type of appointment were you given?

6. During that appointment, please tell us how you felt?

 Strongly AgreeAgreeDisagreeStrongly DisagreeNo opinion
I felt I had enough time to discuss my health issues
My problem or treatment was explained in full
I understood what I was being told

7. What services do you think the Nursing Team offer?

8. Are you male or female?

9. Which category below includes your age?

10. What is your ethnic group?

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