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TRSA 2010 Membership Survey
To add value and improve return on your investment in TRSA, we NEED your feedback. Please take eight(8) minutes to complete the following brief Membership Survey that will provide your Board of Directors, Committees and Staff with the guidance and direction necessary to maximize TRSA’s value to you and the textile services industry.
*
1
. I am from a(n):
I am from a(n):
Textile Services Member
Associate Member
Non-Member
*
2
. I am a(n):
I am a(n):
Owner/Chief Executive
Senior Executive
General Mgr./Plant Manager
Marketing/Sales Manager
Engineer
Other (please specify)
*
3
. Size of your organization 2009 Gross Revenues
Size of your organization 2009 Gross Revenues
Less than $5 million
$5 million to $19.9 million
$20 million $49.90 million
$50 million to $99.9 million
$100 - $899 million
$900 million +
*
4
. TRSA should invest what percentage of its annual budget in the following Member Benefits (must equal 100%):
TRSA should invest what percentage of its annual budget in the following Member Benefits (must equal 100%):
Advocacy
, i.e., protecting and expanding the textiles services market through government and public relations including lobbying for balanced regulation, monitoring legislative and regulatory issues, promoting the value of reusable textiles, etc.
Education/Training
, i.e., such as educational programs including Institutes, Conferences, publications, digital library, etc.
Networking/Information-sharing
, i.e., forums for distributing news and information including Textile Rental magazine, TR Weekly e-newsletter, interactive online content including TRSA, SafeTRSA and LaundryESP web sites, Committee participation, the Clean Show and Annual Convention
Research/Benchmarking
, i.e., including LaundryESP, SafeTRSA, Industry Performance and Compensation Surveys, etc.
*
5
. Advocacy – Rate on a scale of 1 (Least Important) to 5 (Most Important) the following activities
1
(Least Important)
2
.
3
.
4
.
5
(Most Important)
Hill Day
– Textile executives visit legislative leaders in Washington, DC
*
Advocacy – Rate on a scale of 1 (Least Important) to 5 (Most Important) the following activities
Hill Day
– Textile executives visit legislative leaders in Washington, DC 1
(Least Important)
Hill Day
– Textile executives visit legislative leaders in Washington, DC 2
.
Hill Day
– Textile executives visit legislative leaders in Washington, DC 3
.
Hill Day
– Textile executives visit legislative leaders in Washington, DC 4
.
Hill Day
– Textile executives visit legislative leaders in Washington, DC 5
(Most Important)
Lobbying
– Advocacy with legislators and regulators to protect/expand markets
Lobbying
– Advocacy with legislators and regulators to protect/expand markets 1
(Least Important)
Lobbying
– Advocacy with legislators and regulators to protect/expand markets 2
.
Lobbying
– Advocacy with legislators and regulators to protect/expand markets 3
.
Lobbying
– Advocacy with legislators and regulators to protect/expand markets 4
.
Lobbying
– Advocacy with legislators and regulators to protect/expand markets 5
(Most Important)
Media/Public Relations
– Positive stories regarding industry reaching consumers
Media/Public Relations
– Positive stories regarding industry reaching consumers 1
(Least Important)
Media/Public Relations
– Positive stories regarding industry reaching consumers 2
.
Media/Public Relations
– Positive stories regarding industry reaching consumers 3
.
Media/Public Relations
– Positive stories regarding industry reaching consumers 4
.
Media/Public Relations
– Positive stories regarding industry reaching consumers 5
(Most Important)
Monitoring regulations and legislation
– Tracking/reporting activities impacting the industry
Monitoring regulations and legislation
– Tracking/reporting activities impacting the industry 1
(Least Important)
Monitoring regulations and legislation
– Tracking/reporting activities impacting the industry 2
.
Monitoring regulations and legislation
– Tracking/reporting activities impacting the industry 3
.
Monitoring regulations and legislation
– Tracking/reporting activities impacting the industry 4
.
Monitoring regulations and legislation
– Tracking/reporting activities impacting the industry 5
(Most Important)
*
6
. Education/Training – Rate on a scale of 1 (Least Important) to 5 (Most Important) the following activities
1
(Least Important)
2
.
3
.
4
.
5
(Most Important)
Annual Convention
*
Education/Training – Rate on a scale of 1 (Least Important) to 5 (Most Important) the following activities Annual Convention 1
(Least Important)
Annual Convention 2
.
Annual Convention 3
.
Annual Convention 4
.
Annual Convention 5
(Most Important)
Digital library
Digital library 1
(Least Important)
Digital library 2
.
Digital library 3
.
Digital library 4
.
Digital library 5
(Most Important)
Executive Management Institute (EMI)
Executive Management Institute (EMI) 1
(Least Important)
Executive Management Institute (EMI) 2
.
Executive Management Institute (EMI) 3
.
Executive Management Institute (EMI) 4
.
Executive Management Institute (EMI) 5
(Most Important)
Healthcare Conference
Healthcare Conference 1
(Least Important)
Healthcare Conference 2
.
Healthcare Conference 3
.
Healthcare Conference 4
.
Healthcare Conference 5
(Most Important)
Maintenance Management Institute (MMI)
Maintenance Management Institute (MMI) 1
(Least Important)
Maintenance Management Institute (MMI) 2
.
Maintenance Management Institute (MMI) 3
.
Maintenance Management Institute (MMI) 4
.
Maintenance Management Institute (MMI) 5
(Most Important)
Tech/Plant Conference
Tech/Plant Conference 1
(Least Important)
Tech/Plant Conference 2
.
Tech/Plant Conference 3
.
Tech/Plant Conference 4
.
Tech/Plant Conference 5
(Most Important)
Production Management Institute (PMI)
Production Management Institute (PMI) 1
(Least Important)
Production Management Institute (PMI) 2
.
Production Management Institute (PMI) 3
.
Production Management Institute (PMI) 4
.
Production Management Institute (PMI) 5
(Most Important)
Publications
Publications 1
(Least Important)
Publications 2
.
Publications 3
.
Publications 4
.
Publications 5
(Most Important)
*
7
. Networking/Information-sharing – Rate on a scale of 1 (Least Important) to 5 (Most Important) the following activities
1
(Least Important)
2
.
3
.
4
.
5
(Most Important)
Clean Show
*
Networking/Information-sharing – Rate on a scale of 1 (Least Important) to 5 (Most Important) the following activities Clean Show 1
(Least Important)
Clean Show 2
.
Clean Show 3
.
Clean Show 4
.
Clean Show 5
(Most Important)
Committees
Committees 1
(Least Important)
Committees 2
.
Committees 3
.
Committees 4
.
Committees 5
(Most Important)
Convention
Convention 1
(Least Important)
Convention 2
.
Convention 3
.
Convention 4
.
Convention 5
(Most Important)
LaundryESP web site
LaundryESP web site 1
(Least Important)
LaundryESP web site 2
.
LaundryESP web site 3
.
LaundryESP web site 4
.
LaundryESP web site 5
(Most Important)
SafeTRSA Web site
SafeTRSA Web site 1
(Least Important)
SafeTRSA Web site 2
.
SafeTRSA Web site 3
.
SafeTRSA Web site 4
.
SafeTRSA Web site 5
(Most Important)
Textile Rental magazine
Textile Rental magazine 1
(Least Important)
Textile Rental magazine 2
.
Textile Rental magazine 3
.
Textile Rental magazine 4
.
Textile Rental magazine 5
(Most Important)
TR Weekly (e-newsletter)
TR Weekly (e-newsletter) 1
(Least Important)
TR Weekly (e-newsletter) 2
.
TR Weekly (e-newsletter) 3
.
TR Weekly (e-newsletter) 4
.
TR Weekly (e-newsletter) 5
(Most Important)
TRSA Web site
TRSA Web site 1
(Least Important)
TRSA Web site 2
.
TRSA Web site 3
.
TRSA Web site 4
.
TRSA Web site 5
(Most Important)
*
8
. Research/Benchmarking – Rate on a scale of 1 (Least Important) to 5 (Most Important) the following activities
1
(Least Important)
2
.
3
.
4
.
5
(Most Important)
Compensation Survey
*
Research/Benchmarking – Rate on a scale of 1 (Least Important) to 5 (Most Important) the following activities Compensation Survey 1
(Least Important)
Compensation Survey 2
.
Compensation Survey 3
.
Compensation Survey 4
.
Compensation Survey 5
(Most Important)
LaundryESP
LaundryESP 1
(Least Important)
LaundryESP 2
.
LaundryESP 3
.
LaundryESP 4
.
LaundryESP 5
(Most Important)
Performance Survey
Performance Survey 1
(Least Important)
Performance Survey 2
.
Performance Survey 3
.
Performance Survey 4
.
Performance Survey 5
(Most Important)
SafeTRSA
SafeTRSA 1
(Least Important)
SafeTRSA 2
.
SafeTRSA 3
.
SafeTRSA 4
.
SafeTRSA 5
(Most Important)
*
9
. TRSA is considering investing resources in the following initiatives, please indicate level of “value” on a scale of 1 (Least Important) to 5 (Most Important)
1
(Least Important)
2
.
3
.
4
.
5
(Most Important)
Facility Accreditation
*
TRSA is considering investing resources in the following initiatives, please indicate level of “value” on a scale of 1 (Least Important) to 5 (Most Important) Facility Accreditation 1
(Least Important)
Facility Accreditation 2
.
Facility Accreditation 3
.
Facility Accreditation 4
.
Facility Accreditation 5
(Most Important)
Individual Professional Certification
Individual Professional Certification 1
(Least Important)
Individual Professional Certification 2
.
Individual Professional Certification 3
.
Individual Professional Certification 4
.
Individual Professional Certification 5
(Most Important)
Online Training
Online Training 1
(Least Important)
Online Training 2
.
Online Training 3
.
Online Training 4
.
Online Training 5
(Most Important)
Regional Meetings/Events
Regional Meetings/Events 1
(Least Important)
Regional Meetings/Events 2
.
Regional Meetings/Events 3
.
Regional Meetings/Events 4
.
Regional Meetings/Events 5
(Most Important)
Social Media, i.e., Blogs, LinkedIn, Online Communities
Social Media, i.e., Blogs, LinkedIn, Online Communities 1
(Least Important)
Social Media, i.e., Blogs, LinkedIn, Online Communities 2
.
Social Media, i.e., Blogs, LinkedIn, Online Communities 3
.
Social Media, i.e., Blogs, LinkedIn, Online Communities 4
.
Social Media, i.e., Blogs, LinkedIn, Online Communities 5
(Most Important)
Webinars/Webcasts
Webinars/Webcasts 1
(Least Important)
Webinars/Webcasts 2
.
Webinars/Webcasts 3
.
Webinars/Webcasts 4
.
Webinars/Webcasts 5
(Most Important)
*
10
. Please indicate your organization’s areas of interest in the following functional business and operations for commercial/industrial laundries (Check ALL that apply).
Please indicate your organization’s areas of interest in the following functional business and operations for commercial/industrial laundries (Check ALL that apply).
Administration/Management
Bottom-line Services, i.e., discounts on insurance, office supplies, leasing, etc.
Customer Service/Retention
Energy
Engineering/Maintenance
Environmental Issues
Finance
Fleet/Route Management
Human Resources (HR)
IT
Labor relations
Marketing/Sales
Operations
Safety
*
11
. Please rank the following factors from 1 (Least Important) to 5 (Most Important) when considering participating in a TRSA activity, including educational conferences and networking opportunities:
1
(Least Important)
2
.
3
.
4
.
5
(Most Important)
Agenda/Program
*
Please rank the following factors from 1 (Least Important) to 5 (Most Important) when considering participating in a TRSA activity, including educational conferences and networking opportunities: Agenda/Program 1
(Least Important)
Agenda/Program 2
.
Agenda/Program 3
.
Agenda/Program 4
.
Agenda/Program 5
(Most Important)
Cost
Cost 1
(Least Important)
Cost 2
.
Cost 3
.
Cost 4
.
Cost 5
(Most Important)
Length of Program
Length of Program 1
(Least Important)
Length of Program 2
.
Length of Program 3
.
Length of Program 4
.
Length of Program 5
(Most Important)
Location/Hotel
Location/Hotel 1
(Least Important)
Location/Hotel 2
.
Location/Hotel 3
.
Location/Hotel 4
.
Location/Hotel 5
(Most Important)
Market Focus
Market Focus 1
(Least Important)
Market Focus 2
.
Market Focus 3
.
Market Focus 4
.
Market Focus 5
(Most Important)
Plant/Facility Tours
Plant/Facility Tours 1
(Least Important)
Plant/Facility Tours 2
.
Plant/Facility Tours 3
.
Plant/Facility Tours 4
.
Plant/Facility Tours 5
(Most Important)
Speakers
Speakers 1
(Least Important)
Speakers 2
.
Speakers 3
.
Speakers 4
.
Speakers 5
(Most Important)
Spouse/Guest Program
Spouse/Guest Program 1
(Least Important)
Spouse/Guest Program 2
.
Spouse/Guest Program 3
.
Spouse/Guest Program 4
.
Spouse/Guest Program 5
(Most Important)
Topics
Topics 1
(Least Important)
Topics 2
.
Topics 3
.
Topics 4
.
Topics 5
(Most Important)
Vendor/Operator Ratio
Vendor/Operator Ratio 1
(Least Important)
Vendor/Operator Ratio 2
.
Vendor/Operator Ratio 3
.
Vendor/Operator Ratio 4
.
Vendor/Operator Ratio 5
(Most Important)
Other
Other 1
(Least Important)
Other 2
.
Other 3
.
Other 4
.
Other 5
(Most Important)
(please specify)
*
12
. Which of the following legislative and regulatory issues are the Most Important (check up to 3):
Which of the following legislative and regulatory issues are the Most Important (check up to 3):
America Power Act (Cap & Trade)
– requiring reporting of carbon “footprint” and potential new environmental regulations for facilities and fleets
Employee Free Choice Act (Card Check)
– legislation making it easier to organize workers and facilities
Ergonomics
– new reporting requirements tracking a wide range of repetitive motion and other facility-related health issues
IRS Deminimus Rule
– inventory and reporting of low cost items for depreciation
NPEs
– agreement with EPA to phase-out of NPEs to avoid additional air monitoring requirements
Protecting America’s Workers Act
– legislation that would increase OSHA’s authority and fees/penalties
Safe Chemicals Act
- legislation categorizing commercial laundries as “processors” resulting in new reporting requirements including public customer lists
Shop Towel Rulemaking (Permanent Exclusion)
– Ensuring shop towels are not classified as “solid/hazardous waste” avoiding new regulations and commercial viability
Veterans Affairs (VA) Laundry Outsourcing
– Encouraging the federal government to outsource VA Hospitals laundry
Other (please specify)
*
13
. I am a member of TRSA and:
I am a member of TRSA and:
Association for Linen Management (ALM)
American Reusable Textiles Association (ARTA)
CSC Network (Central States)
Cost/Management Group
Independent Textile Rental Association (ITRA)
Textile Care Allied Trade Association (TCATA)
Universal Purchasing Association
Other (please specify)
*
14
. What is your primary resource information about products and services?
What is your primary resource information about products and services?
Textile Rental magazine
Laundry News
Laundry Today
TRSA Buyers Guide/Roster
TR Weekly
Other (please specify)
*
15
. How much time do you spend reading Textile Rental magazine each month?
How much time do you spend reading Textile Rental magazine each month?
More than 3 hours
2-3 hours
1-2 hours
Less than an hour
Don’t read it regularly
*
16
. How often do you read TR Weekly (TRSA’s weekly e-newsletter)?
How often do you read TR Weekly (TRSA’s weekly e-newsletter)?
Every Monday
Every Week
Every other Week
Once a Month
What is TR Weekly?
*
17
. How often do you visit
www.TRSA.org
for news and information?
How often do you visit
www.TRSA.org
for news and information?
Every day
Once a week
More than once a week
More than twice a month
Monthly
Less than once a month
*
18
. Please rate the value of the following for Textile Rental magazine on a scale of 1 (Low) to 5 (High)
1
(Least Important)
2
.
3
.
4
.
5
(Most Important)
Advertisements
*
Please rate the value of the following for Textile Rental magazine on a scale of 1 (Low) to 5 (High) Advertisements 1
(Least Important)
Advertisements 2
.
Advertisements 3
.
Advertisements 4
.
Advertisements 5
(Most Important)
Balance (Linen, Industrial, Healthcare)
Balance (Linen, Industrial, Healthcare) 1
(Least Important)
Balance (Linen, Industrial, Healthcare) 2
.
Balance (Linen, Industrial, Healthcare) 3
.
Balance (Linen, Industrial, Healthcare) 4
.
Balance (Linen, Industrial, Healthcare) 5
(Most Important)
Content
Content 1
(Least Important)
Content 2
.
Content 3
.
Content 4
.
Content 5
(Most Important)
Design
Design 1
(Least Important)
Design 2
.
Design 3
.
Design 4
.
Design 5
(Most Important)
Relevance
Relevance 1
(Least Important)
Relevance 2
.
Relevance 3
.
Relevance 4
.
Relevance 5
(Most Important)
Value
Value 1
(Least Important)
Value 2
.
Value 3
.
Value 4
.
Value 5
(Most Important)
*
19
. Please rate the value of the following for TR Weekly on a scale of 1 (Low) to 5 (High)
1
(Least Important)
2
.
3
.
4
.
5
(Most Important)
Advertisements
*
Please rate the value of the following for TR Weekly on a scale of 1 (Low) to 5 (High) Advertisements 1
(Least Important)
Advertisements 2
.
Advertisements 3
.
Advertisements 4
.
Advertisements 5
(Most Important)
Balance (Linen, Industrial, Healthcare)
Balance (Linen, Industrial, Healthcare) 1
(Least Important)
Balance (Linen, Industrial, Healthcare) 2
.
Balance (Linen, Industrial, Healthcare) 3
.
Balance (Linen, Industrial, Healthcare) 4
.
Balance (Linen, Industrial, Healthcare) 5
(Most Important)
Content
Content 1
(Least Important)
Content 2
.
Content 3
.
Content 4
.
Content 5
(Most Important)
Design
Design 1
(Least Important)
Design 2
.
Design 3
.
Design 4
.
Design 5
(Most Important)
Relevance
Relevance 1
(Least Important)
Relevance 2
.
Relevance 3
.
Relevance 4
.
Relevance 5
(Most Important)
Value
Value 1
(Least Important)
Value 2
.
Value 3
.
Value 4
.
Value 5
(Most Important)
20
. What TRSA initiative provides the MOST return on your investment in TRSA?
What TRSA initiative provides the MOST return on your investment in TRSA?
21
. If you could add ONE additional value-added benefit to your TRSA membership, it would be:
If you could add ONE additional value-added benefit to your TRSA membership, it would be:
22
. If you would like to be included in the raffle, please provide your contact information:
If you would like to be included in the raffle, please provide your contact information:
Name
Phone
Email
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