WSCJTC Customer Service Satisfaction Survey, 2011 (LLB)

WSCJTC Customer Service Satisfaction Survey

 
The Washington State Criminal Justice Training Commission (WSCJTC) is in need of your help. It is important to the WSCJTC staff that we provide the most productive and professional service to you. To help WSCJTC, we are asking for feedback so that we can begin looking at areas that you believe are affective and areas that you believe need attention. Your feedback is important to us.
1. To what extent do you feel WSCJTC has met your needs?
2. To what extent do you believe WSCJTC staff demonstrates professionalism?
3. To what extent does WSCJTC staff help you when you need help?
4. To what extent are you satisfied with the service provided by the WSCJTC staff?
5. To what extent do you feel WSCJTC staff was accurate and diligent in determining what you needed?
6. To what extent was WSCJTC staff clear in what they could help you with?
7. To what extent was WSCJTC staff helpful in finding information and providing answers to your questions and needs?
8. To what extend did WSCJTC staff provide resolution to your question, concern and or issue?
9. Please check the three top reasons why you contact WSCJTC:
10. When did you last contact WSCJTC staff?
11. Please tell us how you obtain or receive your information?

12. Please provide WSCTC further thoughts or comments.
13. If you wish to be contacted, please provide us with your contact information.
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