Website Usability Survey

Thank you for agreeing to participate in this brief online survey. Please know that this website is a work in progress and will be built based on YOUR feedback. Any and all information you can provide is appreciated.

Sincerely,
Sarah Hjeltness-Garley
Library Director

1. How often do you visit the Rochester Public Library website.

How often do you visit the Rochester Public Library website. Daily

Weekly

Monthly

Occasionally

This is my first time

2. Please rate the NEW website based on the following.

	Exteremely Dissatisfied	Dissatisfied	Neutral	Satisfied	Estremely Satisfied
Overall satisfaction with the website:	Please rate the NEW website based on the following. Overall satisfaction with the website: Exteremely Dissatisfied	Overall satisfaction with the website: Dissatisfied	Overall satisfaction with the website: Neutral	Overall satisfaction with the website: Satisfied	Overall satisfaction with the website: Estremely Satisfied
Ability to navigate within the site:	Ability to navigate within the site: Exteremely Dissatisfied	Ability to navigate within the site: Dissatisfied	Ability to navigate within the site: Neutral	Ability to navigate within the site: Satisfied	Ability to navigate within the site: Estremely Satisfied
Accessibility of information:	Accessibility of information: Exteremely Dissatisfied	Accessibility of information: Dissatisfied	Accessibility of information: Neutral	Accessibility of information: Satisfied	Accessibility of information: Estremely Satisfied
Organization of information:	Organization of information: Exteremely Dissatisfied	Organization of information: Dissatisfied	Organization of information: Neutral	Organization of information: Satisfied	Organization of information: Estremely Satisfied
Appearance of the website:	Appearance of the website: Exteremely Dissatisfied	Appearance of the website: Dissatisfied	Appearance of the website: Neutral	Appearance of the website: Satisfied	Appearance of the website: Estremely Satisfied
Website content:	Website content: Exteremely Dissatisfied	Website content: Dissatisfied	Website content: Neutral	Website content: Satisfied	Website content: Estremely Satisfied

Additional Comments

3. What type of information are you typically seeking when you visit the Library's website?

What type of information are you typically seeking when you visit the Library's website? Board Meeting Information (Agendas or Minutes)

Community Room Calendar

Library Catalog Access

Library Database Access

Library Policies

New Books (Upcoming Selections List)

Upcoming Events on the Events Calendar

Upcoming Events posted to homepage

Other (please specify)

4. How easily did you find what you were looking for on the NEW website?

How easily did you find what you were looking for on the NEW website? Very easily

Fairly easily

With some difficulty

With difficulty

I didn't find what I was looking for.

I wasn't looking for anything, but I did find this great survey!

Other (please specify)

5. What (if any) difficulties did you encounter? Please describe them in detail, if possible.

Enter N/A if you had no difficulty finding the information you were seeking.

What (if any) difficulties did you encounter? Please describe them in detail, if possible. Enter N/A if you had no difficulty finding the information you were seeking.

6. What did you like most about the OLD website?

What did you like most about the OLD website?

7. What did you like most about the NEW website?

What did you like most about the NEW website?

8. Additional comments and suggestions:

Additional comments and suggestions:

Thank you! Please click "Done" to submit the survey and exit this window.

Website Usability SurveyExit this survey

Rochester Public Library