Metis Business Center Client Satisfaction Surveys

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1. How would you rank your initial reception when you telephoned or contacted the Metis Business Center?

	1 (poor)	2	3	4	5 (excellent)
-	*How would you rank your initial reception when you telephoned or contacted the Metis Business Center? - 1 (poor)	- 2	- 3	- 4	- 5 (excellent)

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2. How would you rank the service you received through our business development specialist?

	1 (poor)	2	3	4	5 (excellent)
-	*How would you rank the service you received through our business development specialist? - 1 (poor)	- 2	- 3	- 4	- 5 (excellent)

Other (please specify)

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3. How would you rank the overall presentation of the Metis Business Centre?

	1 (poor)	2	3	4	5 (excellent)
-	*How would you rank the overall presentation of the Metis Business Centre? - 1 (poor)	- 2	- 3	- 4	- 5 (excellent)

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4. How would you rank the quality of your feedback and advice?

	1 (poor)	2	3	4	5 (excellent)
-	*How would you rank the quality of your feedback and advice? - 1 (poor)	- 2	- 3	- 4	- 5 (excellent)

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5. How would you rank overall knowledge of our business development specialist?

	1 (poor)	2	3	4	5 (excellent)
-	*How would you rank overall knowledge of our business development specialist? - 1 (poor)	- 2	- 3	- 4	- 5 (excellent)

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6. How would you rank the availability of the business development specialist to meet with and discuss issues or ideas?

	1 (poor)	2	3	4	5 (excellent)
-	*How would you rank the availability of the business development specialist to meet with and discuss issues or ideas? - 1 (poor)	- 2	- 3	- 4	- 5 (excellent)

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7. How would you rank the willingness of our business development specialist to assist you the client?

	1 (poor)	2	3	4	5 (excellent)
-	*How would you rank the willingness of our business development specialist to assist you the client? - 1 (poor)	- 2	- 3	- 4	- 5 (excellent)

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8. How would you rank the overall value and effectiveness of your experience with the Metis Business Center?

	1 (poor)	2	3	4	5 (excellent)
-	*How would you rank the overall value and effectiveness of your experience with the Metis Business Center? - 1 (poor)	- 2	- 3	- 4	- 5 (excellent)

9. Please use the following space to provide any additional comments about the Metis Business Centre staff or resources or to provide suggestions that will help us to improve our services to you. Thank you for your time.

Please use the following space to provide any additional comments about the Metis Business Centre staff or resources or to provide suggestions that will help us to improve our services to you. Thank you for your time.