Exit this survey 1. Customer Survey Question Title * 1. How did you hear about Smarthome.com? I regularly visit the site Online search (e.g. Google, MSN, Yahoo) Shopping Compare Site (Shopzilla, Bizrate, etc.) Just typed Smarthome.com into my browser Friend/Colleague Recommended From Another Website (please specify) Question Title * 2. How frequently do you visit Smarthome.com? First time Daily About once a week About once a month Every 3-6 months Every 7-12 months Other (please specify) Question Title * 3. What was your primary reason for visiting Smarthome.com? Research & compare products Read reviews Make a purchase Compare prices Other (please specify) Question Title * 4. Which of the following best describes you? I rarely shop online I shop online when looking for something specific I shop online often I do a lot of my shopping through a mobile site Online shopping is one of my favorite activities Question Title * 5. Please rate the following for Smarthome. Very Bad Bad OK Pretty Good Very Good Quality of the product(s): Quality of the product(s): Very Bad Quality of the product(s): Bad Quality of the product(s): OK Quality of the product(s): Pretty Good Quality of the product(s): Very Good Product prices: Product prices: Very Bad Product prices: Bad Product prices: OK Product prices: Pretty Good Product prices: Very Good Shipping costs: Shipping costs: Very Bad Shipping costs: Bad Shipping costs: OK Shipping costs: Pretty Good Shipping costs: Very Good Delivery time: Delivery time: Very Bad Delivery time: Bad Delivery time: OK Delivery time: Pretty Good Delivery time: Very Good Optional Comments Question Title * 6. Would you consider purchasing from Smarthome in the future? Maybe Yes If No, please explain why Question Title * 7. Where do you primarily research products before making a purchase? Manufacturer's Website Consumer Reports Google/Yahoo and Click On Sites that Look Relevant Shopping sites (PriceGrabber.com, Shopzilla.com, etc) Please specify Other (please specify) Question Title * 8. Rate Your Usage of the Following: Never Sometimes Always N/A Smarthome Blog Smarthome Blog Never Smarthome Blog Sometimes Smarthome Blog Always Smarthome Blog N/A Smarthome-Facebook Page Smarthome-Facebook Page Never Smarthome-Facebook Page Sometimes Smarthome-Facebook Page Always Smarthome-Facebook Page N/A Smarthome-Twitter Smarthome-Twitter Never Smarthome-Twitter Sometimes Smarthome-Twitter Always Smarthome-Twitter N/A Question Title * 9. How can we improve your shopping experience with Smarthome? Done