Membership Satisfaction Survey
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1. Greensboro Health Care Credit Union
Thank you for taking a few mintues of your time to help us improve our member service!
1
. Were you greeted by our staff when you walked in the door?
Were you greeted by our staff when you walked in the door?
Yes
No
2
. How would you rate the staff at the Credit Union on making you feel welcome at the branches?
How would you rate the staff at the Credit Union on making you feel welcome at the branches?
Very Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Very Dissatisfied
3
. How would you rate the professionalism and knowledge of the staff at the Credit Union?
How would you rate the professionalism and knowledge of the staff at the Credit Union?
Very Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Very Dissatisfied
4
. When you have a problem at the Credit Union, how is the quality of the resolution?
When you have a problem at the Credit Union, how is the quality of the resolution?
Very Satisfied
Somewhat Satisfied
Somewhat Unsatisfied
Very Unsatisfied
5
. How would you rate your overall satisfaction with the Credit Union?
How would you rate your overall satisfaction with the Credit Union?
Very Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Very Dissatisfied
6
. How likely are you to refer a co-worker or family member to join the Credit Union?
How likely are you to refer a co-worker or family member to join the Credit Union?
Very Likely
Somewhat Likely
Somewhat Unlikely
Very Unlikely
7
. Please let Genice DeCorte, CEO know how we could improve our credit union. This is an anonymous survey so if you would like for Genice to respond to your comments, please include your contact information. Thank you for taking the time to provide your feedback!
Please let Genice DeCorte, CEO know how we could improve our credit union. This is an anonymous survey so if you would like for Genice to respond to your comments, please include your contact information. Thank you for taking the time to provide your feedback!
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