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* 1. What is your current educational goal?

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* 2. What is your program of study?

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* 3. Briefly describe the issue which brought you to the Admissions Office.

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* 4. Admissions staff responded to my questions and concerns in a timely manner.

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* 5. Admissions policies and procedures were clear.

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* 6. The application process was student friendly.

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* 7. I received notice of my acceptance in a timely manner.

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* 8. The Admissions Office staff communicated with me in a manner that resolved my problem or allowed me to understand the next steps.

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* 9. By what means did you interact with Admissions staff members?

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* 10. The Admissions Office responded to me in a courteous and professional manner.

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* 11. My interaction with the Admissions office played a positive part in my decision to attend UHV.

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* 12. How could we improve our service to students?

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