Zutilla Veterinary Housecalls Customer Satisfaction Survey
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1.

1. How did you hear about Zutilla Veterinary Housecalls?

How did you hear about Zutilla Veterinary Housecalls?

2. If Dr. Gregory could not answer your call immediately, was your call returned in a reasonable amount of time?

If Dr. Gregory could not answer your call immediately, was your call returned in a reasonable amount of time? yes

3. Was Dr. Gregory caring and compassionate with your pet?

Was Dr. Gregory caring and compassionate with your pet? yes

Please explain

4. Did you feel you got a thorough understanding of your pet’s health?

Did you feel you got a thorough understanding of your pet’s health? yes

5. Were you at all surprised by the amount of the total invoice?

Were you at all surprised by the amount of the total invoice? yes

6. Do you feel the fees charged were appropriate for the services provided?

Do you feel the fees charged were appropriate for the services provided? yes

Please explain

7. Was there anything you were displeased with?

Was there anything you were displeased with? yes

If yes, please explain

8. Will you use Zutilla Veterinary Housecalls in the future?

Will you use Zutilla Veterinary Housecalls in the future? yes

9. Would you recommend Zutilla Veterinary Housecalls to friends/family?

Would you recommend Zutilla Veterinary Housecalls to friends/family? yes

10. Please add any additional comments to help Zutilla provide more exceptional care.

Please add any additional comments to help Zutilla provide more exceptional care.

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