1. Contact Center Feedback

1. What is your zip code? (example: 19107)
2. How many times in the past month did you contact Philly311?
3. What was the nature of your call (e-mail or visit)?
4. Were you satisfied with the time it took to reach an Agent?
5. Was the Agent attentive and courteous?
6. How well did the Agent address your concerns?
Not Very WellAcceptableWellExtremely WellN/A
7. How would you rate your overall experience with contcting Philly311?
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