Client Satisfaction Survey
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1. Default Section
Our team values each client relationship. We want to know that we have exceeded your expectaions. Please take a moment to complete this brief survey so we may continue to deliver outstanding service to out clients and patients!
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1
. What services did your pet receive during your visit to our hospital?
What services did your pet receive during your visit to our hospital?
Exam and Vaccinations
Sick pet/Emergency
Dentistry, Surgery, or Hospitalized
Recheck Exam
Boarding
Grooming
Other
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2
. What did you like LEAST about our hospital?
What did you like LEAST about our hospital?
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3
. What did you like MOST about our hospital?
What did you like MOST about our hospital?
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4
. How could we improve out hospital service?
How could we improve out hospital service?
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5
. How would you rate your overall experience?
How would you rate your overall experience?
Excellent
Good
OK
Fair
Poor
Other (please specify)
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6
. How would you rate your experience with our front desk staff?
How would you rate your experience with our front desk staff?
Excellent
Good
OK
Fair
Poor
Other (please specify)
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7
. How would you rate your experience with our assistant/technician?
How would you rate your experience with our assistant/technician?
Excellent
Good
OK
Fair
Poor
Other (please specify)
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8
. How would you rate your experience with our veterinarian?
How would you rate your experience with our veterinarian?
Excellent
Good
OK
Fair
Poor
Other (please specify)
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9
. How would you rate your experience with our groomer?
How would you rate your experience with our groomer?
Excellent
Good
OK
Fair
Poor
Did not experience
Other (please specify)
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10
. How would you rate your everpience with out boarding facility?
How would you rate your everpience with out boarding facility?
Excellent
Good
OK
Fair
Poor
Did not experience
Other (please specify)
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