Facilities Survey

Facilities Management Services

 
1. Is this your first time to the Facilities website?
2. What time of services are you seeking?
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3. How did you contact our customer service?
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4. If you contacted customer service by web, Email or fax, how long did it take to get a response?
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5. If you called on the phone, how quickly did you get through?
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6. Was your customer service representive:
YesNoN/A
Quick
Courteious
Professional
Knowledgeable
Respectful
Patient
Helpful
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7. What type of service did you request?
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8. Which building or location did you request service(s)?
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9. While on site, did our service representative (Select all that apply)
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10. Did our facilities service representative perform the request to your satisfaction
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11. Did the facilities service representative leave the work site clean?
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12. How long did it take to resolve your service request?
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13. Overall, how satisfied are you with the service experience with Facilities Management Services Division
14. If you have additional comments or feedback about our services, please tell us.
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