Client Web Survey

Our goal is to provide excellent patient care and client service every time. If we have failed to meet this goal in some way, please consider contacting us directly and allowing us the opportunity to correct the problem. Thank you for your feedback!

	Excellent	Very Good	Good	Fair	Poor	N/A
Level of service and professionalism on the phone	Level of service and professionalism on the phone Excellent	Level of service and professionalism on the phone Very Good	Level of service and professionalism on the phone Good	Level of service and professionalism on the phone Fair	Level of service and professionalism on the phone Poor	Level of service and professionalism on the phone N/A
Cleanliness and appearance of the facility	Cleanliness and appearance of the facility Excellent	Cleanliness and appearance of the facility Very Good	Cleanliness and appearance of the facility Good	Cleanliness and appearance of the facility Fair	Cleanliness and appearance of the facility Poor	Cleanliness and appearance of the facility N/A
Greeting and check in were friendly and efficient	Greeting and check in were friendly and efficient Excellent	Greeting and check in were friendly and efficient Very Good	Greeting and check in were friendly and efficient Good	Greeting and check in were friendly and efficient Fair	Greeting and check in were friendly and efficient Poor	Greeting and check in were friendly and efficient N/A
Punctuality for scheduled veterinary appointments	Punctuality for scheduled veterinary appointments Excellent	Punctuality for scheduled veterinary appointments Very Good	Punctuality for scheduled veterinary appointments Good	Punctuality for scheduled veterinary appointments Fair	Punctuality for scheduled veterinary appointments Poor	Punctuality for scheduled veterinary appointments N/A
Friendliness and courtesy of the staff	Friendliness and courtesy of the staff Excellent	Friendliness and courtesy of the staff Very Good	Friendliness and courtesy of the staff Good	Friendliness and courtesy of the staff Fair	Friendliness and courtesy of the staff Poor	Friendliness and courtesy of the staff N/A
Friendliness and courtesy of the doctors	Friendliness and courtesy of the doctors Excellent	Friendliness and courtesy of the doctors Very Good	Friendliness and courtesy of the doctors Good	Friendliness and courtesy of the doctors Fair	Friendliness and courtesy of the doctors Poor	Friendliness and courtesy of the doctors N/A
You and your pet were treated with compassion and care	You and your pet were treated with compassion and care Excellent	You and your pet were treated with compassion and care Very Good	You and your pet were treated with compassion and care Good	You and your pet were treated with compassion and care Fair	You and your pet were treated with compassion and care Poor	You and your pet were treated with compassion and care N/A

Excellent

Very Good

Good

Fair

Poor

N/A

Level of service and professionalism on the phone

Level of service and professionalism on the phone Excellent

Level of service and professionalism on the phone Very Good

Level of service and professionalism on the phone Good

Level of service and professionalism on the phone Fair

Level of service and professionalism on the phone Poor

Level of service and professionalism on the phone N/A

Cleanliness and appearance of the facility

Cleanliness and appearance of the facility Excellent

Cleanliness and appearance of the facility Very Good

Cleanliness and appearance of the facility Good

Cleanliness and appearance of the facility Fair

Cleanliness and appearance of the facility Poor

Cleanliness and appearance of the facility N/A

Greeting and check in were friendly and efficient

Greeting and check in were friendly and efficient Excellent

Greeting and check in were friendly and efficient Very Good

Greeting and check in were friendly and efficient Good

Greeting and check in were friendly and efficient Fair

Greeting and check in were friendly and efficient Poor

Greeting and check in were friendly and efficient N/A

Punctuality for scheduled veterinary appointments

Punctuality for scheduled veterinary appointments Excellent

Punctuality for scheduled veterinary appointments Very Good

Punctuality for scheduled veterinary appointments Good

Punctuality for scheduled veterinary appointments Fair

Punctuality for scheduled veterinary appointments Poor

Punctuality for scheduled veterinary appointments N/A

Friendliness and courtesy of the staff

Friendliness and courtesy of the staff Excellent

Friendliness and courtesy of the staff Very Good

Friendliness and courtesy of the staff Good

Friendliness and courtesy of the staff Fair

Friendliness and courtesy of the staff Poor

Friendliness and courtesy of the staff N/A

Friendliness and courtesy of the doctors

Friendliness and courtesy of the doctors Excellent

Friendliness and courtesy of the doctors Very Good

Friendliness and courtesy of the doctors Good

Friendliness and courtesy of the doctors Fair

Friendliness and courtesy of the doctors Poor

Friendliness and courtesy of the doctors N/A

You and your pet were treated with compassion and care

You and your pet were treated with compassion and care Excellent

You and your pet were treated with compassion and care Very Good

You and your pet were treated with compassion and care Good

You and your pet were treated with compassion and care Fair

You and your pet were treated with compassion and care Poor

You and your pet were treated with compassion and care N/A

Client Web Survey

Question Title

* Please rate your experience with Blue Springs Animal Hospital and Pet Resort: