Dental Hygiene Committee of California's Customer Satisfaction Survey

You are a valued customer of the Dental Hygiene Committee of California.

The Dental Hygiene Committee of California would appreciate receiving your opinion on the level of service provided. Please take a few minutes to complete this brief survey. Your response will help improve services provided by the Committee.

1. During the past 12 months, how often have you contacted the Dental Hygiene Committee of California? (Select One Option)

During the past 12 months, how often have you contacted the Dental Hygiene Committee of California? (Select One Option) 1-5 times

5-10 times

more than 10

2. Which of the following best describes you? (check all that apply):

Which of the following best describes you? (check all that apply): Current Licensee

Applicant for Licensure

Consumer of Hygiene Services

Educator

Employer

Other (please specify)

3. Did you receive the service/assistance you requested?

Did you receive the service/assistance you requested? Yes
No, if no please explain

4. Please rate the Dental Hygiene Committee of California's staff in the following:

	Excellent	Good	Fair	Poor	Unsatisfied
Accessibility	*Please rate the Dental Hygiene Committee of California's staff in the following: Accessibility Excellent	Accessibility Good	Accessibility Fair	Accessibility Poor	Accessibility Unsatisfied
Courtesy/Helpfulness	Courtesy/Helpfulness Excellent	Courtesy/Helpfulness Good	Courtesy/Helpfulness Fair	Courtesy/Helpfulness Poor	Courtesy/Helpfulness Unsatisfied
Knowledge/Expertise	Knowledge/Expertise Excellent	Knowledge/Expertise Good	Knowledge/Expertise Fair	Knowledge/Expertise Poor	Knowledge/Expertise Unsatisfied
Successful Resolution	Successful Resolution Excellent	Successful Resolution Good	Successful Resolution Fair	Successful Resolution Poor	Successful Resolution Unsatisfied
Overall Satisfaction	Overall Satisfaction Excellent	Overall Satisfaction Good	Overall Satisfaction Fair	Overall Satisfaction Poor	Overall Satisfaction Unsatisfied

5. Do you find the Dental Hygiene Committee of California's website useful?

Do you find the Dental Hygiene Committee of California's website useful? Yes
No, if no please explain

6. How do you rate Dental Hygiene Committee of California's website?

	Excellent	Good	Fair	Poor	Unacceptable
Easy to Navigate	*How do you rate Dental Hygiene Committee of California's website? Easy to Navigate Excellent	Easy to Navigate Good	Easy to Navigate Fair	Easy to Navigate Poor	Easy to Navigate Unacceptable
Information Easy to Find	Information Easy to Find Excellent	Information Easy to Find Good	Information Easy to Find Fair	Information Easy to Find Poor	Information Easy to Find Unacceptable
I regularly visit Committee's site	I regularly visit Committee's site Excellent	I regularly visit Committee's site Good	I regularly visit Committee's site Fair	I regularly visit Committee's site Poor	I regularly visit Committee's site Unacceptable

7. Have you interacted with any other state licensing/regulatory agency?

Have you interacted with any other state licensing/regulatory agency? Yes

If, Yes, what State and Agency

8. Would you be willing to provide an email address to receive a newsletter?

Would you be willing to provide an email address to receive a newsletter? Yes

If, yes please provided e-mail address in the box below

9. Please provide additional comments or suggestions:

Please provide additional comments or suggestions:

Dental Hygiene Committee of California's Customer Satisfaction SurveyCancel this survey >>

You are a valued customer of the Dental Hygiene Committee of California.

Dental Hygiene Committee of California's Customer Satisfaction Survey
Cancel this survey >>