Net Promoter Score Template
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1
. How likely is it that you would recommend Hawley's Billiards to a friend or colleague?
7 - Extremely likely
6 -Very likely
5-Somewhat likely
4 -Maybe/Maybe-not = Neutral
3 -Somewhat unlikely
2 - Very unlikely
1 -Extremely unlikely
Hawley's Billiards Parlor
*
How likely is it that you would recommend Hawley's Billiards to a friend or colleague? Hawley's Billiards Parlor 7 - Extremely likely
Hawley's Billiards Parlor 6 -Very likely
Hawley's Billiards Parlor 5-Somewhat likely
Hawley's Billiards Parlor 4 -Maybe/Maybe-not = Neutral
Hawley's Billiards Parlor 3 -Somewhat unlikely
Hawley's Billiards Parlor 2 - Very unlikely
Hawley's Billiards Parlor 1 -Extremely unlikely
Hawley's Billiards Store and Showroom.com
Hawley's Billiards Store and Showroom.com 7 - Extremely likely
Hawley's Billiards Store and Showroom.com 6 -Very likely
Hawley's Billiards Store and Showroom.com 5-Somewhat likely
Hawley's Billiards Store and Showroom.com 4 -Maybe/Maybe-not = Neutral
Hawley's Billiards Store and Showroom.com 3 -Somewhat unlikely
Hawley's Billiards Store and Showroom.com 2 - Very unlikely
Hawley's Billiards Store and Showroom.com 1 -Extremely unlikely
Please tell us why
2
. What's your favorite brand of custom pool cue.
Like Best
Like second best
Like third best
Meucci
*
What's your favorite brand of custom pool cue. Meucci Like Best
Meucci Like second best
Meucci Like third best
Viking
Viking Like Best
Viking Like second best
Viking Like third best
Mezz
Mezz Like Best
Mezz Like second best
Mezz Like third best
Schon
Schon Like Best
Schon Like second best
Schon Like third best
McDermott
McDermott Like Best
McDermott Like second best
McDermott Like third best
Lucasi
Lucasi Like Best
Lucasi Like second best
Lucasi Like third best
Predator
Predator Like Best
Predator Like second best
Predator Like third best
Players
Players Like Best
Players Like second best
Players Like third best
Joss
Joss Like Best
Joss Like second best
Joss Like third best
Balabushka
Balabushka Like Best
Balabushka Like second best
Balabushka Like third best
Other (please specify)
3
. How important is price when choosing a pool cue?
How important is price when choosing a pool cue?
Extremely important
Very important
Moderately important
Slightly important
Not at all important
4
. How important is convenience when choosing a pool cue?
How important is convenience when choosing a pool cue?
Extremely important
Very important
Moderately important
Slightly important
Not at all important
5
. Overall, are you satisfied with our website, neither satisfied nor dissatisfied it, or dissatisfied with it?
Overall, are you satisfied with our website, neither satisfied nor dissatisfied it, or dissatisfied with it?
Extremely satisfied
Moderately satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Moderately dissatisfied
Extremely dissatisfied
6
. How likely are you to recommend our website to others?
How likely are you to recommend our website to others?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
7
. How clear is the information available on our website?
How clear is the information available on our website?
Extremely clear
Very clear
Moderately clear
Slightly clear
Not at all clear
8
. How professional is the look and feel of our website?
How professional is the look and feel of our website?
Extremely professional
Very professional
Moderately professional
Slightly professional
Not at all professional
9
. How easy is it to navigate our website?
How easy is it to navigate our website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
10
. How visually appealing is our website?
How visually appealing is our website?
Extremely appealing
Very appealing
Moderately appealing
Slightly appealing
Not at all appealing
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