SFE Customer Satisfaction Survey
Chef Jason Beach, Director of Dining Services
jbeach@bigsandyisd.org
1
. How often do you eat at the school cafeteria?
How often do you eat at the school cafeteria?
Every day
4 or 5 times a week
3 or fewer times a week
First time
2
. How would you rate the quality of our food products?
How would you rate the quality of our food products?
Consistant high quality
Generally good
Quality varies daily
Poor quality
3
. How would you rate the presentation of the food and marketing?
How would you rate the presentation of the food and marketing?
Consistant high quality
Generally good
Quality varies daily
Poor quality
4
. How would you rate our service?
How would you rate our service?
Friendly and knowledgeable
Average
Varies each visit
Poor service
5
. How would you rate the SFE Staff?
How would you rate the SFE Staff?
Friendly and helpful
Average
Varies each visit
Poor service
6
. Are we currently meeting your financial expectations?
Are we currently meeting your financial expectations?
Yes
No
7
. Based on your experience would you recommend us to another school district?
Based on your experience would you recommend us to another school district?
Yes
No
8
. Compared to last year, how are we performing?
Compared to last year, how are we performing?
Improved
The same
Declined
SFE was not at this school last year
9
. Would you like to meet with SFE to discuss your food service program in more detail?
Would you like to meet with SFE to discuss your food service program in more detail?
Yes
No
If yes please provide contact information or additional comments.
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