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* 1. When looking for a vacation rental on WeNeedaVacation.com, how do you like to begin? (Select all that apply.)

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* 2. When searching for a vacation rental on any website, how would you prefer to sort/see your results? (Select all that apply.)

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* 3. How important is it that the following be present on a property's listing?

  Must have Really important Important Don't care
Guest reviews entered directly by vacationers
Guest reviews entered by the homeowner (e.g., from guest books or personal emails)
Map displaying exact location of the rental instead of the general area

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* 4. Would you inquire about a vacation rental if:

  Yes, I would inquire. No, I would not inquire. I'm not sure.
The listing has no guest reviews.
The listing has no guest reviews entered directly by vacationers.
The listing has a negative guest review.
The listing's pictures are dark and grainy.

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* 5. Which action would you take before inquiring on a listing with some positive reviews and one negative review?

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* 6. Which of the following do you expect of the home and homeowner?

  Definitely would expect from home/homeowner Would prefer from home/homeowner Not expected from home/homeowner
Homeowner provides a lease.
Homeowner contacts you shortly after your arrival.
Homeowner provides checkout procedures.
Homeowner provides resources for things to do in the area and local attractions.
Home has a supply of games, books and movies for use.
Home is stocked with basics such as paper goods, soap products, and kitchen supplies.

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* 7. Have you ever posted a guest review on WeNeedaVacation.com?

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* 8. Have you ever posted a negative guest review on any vacation rental website?

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* 9. Would you be more likely to submit a guest review if the owner asked you for one?

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* 10. Would you be less likely to submit a guest review if the vacation rental website required you to enter your email address?

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* 11. Regarding WeNeedaVacation.com and other vacation rental websites, rate the importance of each of the following features:

  Must have Really important Somewhat important Not important
The vacation rental website has a physical office local to the area of the rentals they advertise.
The vacation rental website provides resources for finding local attractions and activities in the specific area of your rental.
The vacation rental website's homeowners and property managers have provided documentation proving their right to rent out the property.

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* 12. Is there anything else we can do to build your trust in the online vacation rental booking process? (Optional)

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* 13. Please tell us where you're from: (Optional)

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* 14. Are you male or female? (Optional)

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* 15. How old are you? (Optional)

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* 16. (Optional) Provide your email address to be entered into the drawing for a $100 Visa gift card. Or click "Done" below to enter your survey anonymously.

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