RCA Website Survey
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1
. How easy is it to find the information you are looking for on our website?
How easy is it to find the information you are looking for on our website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
2
. How clear is the information available on our website?
How clear is the information available on our website?
Extremely clear
Very clear
Moderately clear
Slightly clear
Not at all clear
3
. How up-to-date is the content on our website?
How up-to-date is the content on our website?
Extremely up-to-date
Very up-to-date
Moderately up-to-date
Slightly up-to-date
Not at all up-to-date
4
. How professional is the look and feel of our website?
How professional is the look and feel of our website?
Extremely professional
Very professional
Moderately professional
Slightly professional
Not at all professional
5
. How visually appealing is our website?
How visually appealing is our website?
Extremely appealing
Very appealing
Moderately appealing
Slightly appealing
Not at all appealing
6
. How easy is it to download files from our website?
How easy is it to download files from our website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
Did not download any files
7
. How easy find and purchase items on our website?
How easy find and purchase items on our website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
Did not use RCA store
8
. How likely are you to recommend our website to others?
How likely are you to recommend our website to others?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
9
. Overall, are you satisfied with our website, neither satisfied nor dissatisfied it, or dissatisfied with it?
Overall, are you satisfied with our website, neither satisfied nor dissatisfied it, or dissatisfied with it?
Extremely satisfied
Moderately satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Moderately dissatisfied
Extremely dissatisfied
10
. What recommendations would you make to our WebTeam to improve your Website experience?
What recommendations would you make to our WebTeam to improve your Website experience?
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