Exit this survey Tennis Center Customer Satisfaction Survey 2012 How are we doing? We are committed to improving the quality of our services and products to better serve you. Please, tell us how we are doing. Thank you! Question Title * 1. What best describes the amount of time you spend in Incline Village/Crystal Bay? Full time resident Seasonal resident/Second home owner Vacation Resident in a neighboring community Question Title * 2. Are you a Season Pass Holder? Yes No Question Title * 3. Would you recommend the Tennis Center to your family, friends and colleagues? 1 absolutely not 2 3 4 5 neutral 6 7 8 9 10 absolutely yes Question Title * 4. Please, rank your satisfaction with these services: not happy can use improvement good fantastic Court Conditions Court Conditions not happy Court Conditions can use improvement Court Conditions good Court Conditions fantastic Pro Shop Merchandise Pro Shop Merchandise not happy Pro Shop Merchandise can use improvement Pro Shop Merchandise good Pro Shop Merchandise fantastic Youth Programs Youth Programs not happy Youth Programs can use improvement Youth Programs good Youth Programs fantastic Adult Programs Adult Programs not happy Adult Programs can use improvement Adult Programs good Adult Programs fantastic Special Events Special Events not happy Special Events can use improvement Special Events good Special Events fantastic Teaching Professional staff Teaching Professional staff not happy Teaching Professional staff can use improvement Teaching Professional staff good Teaching Professional staff fantastic Customer service Customer service not happy Customer service can use improvement Customer service good Customer service fantastic Overall experience Overall experience not happy Overall experience can use improvement Overall experience good Overall experience fantastic Question Title * 5. Please, rank the importance of these services to you: not important somewhat important important absolutely necessary Court Conditions Court Conditions not important Court Conditions somewhat important Court Conditions important Court Conditions absolutely necessary Pro Shop Merchandise Pro Shop Merchandise not important Pro Shop Merchandise somewhat important Pro Shop Merchandise important Pro Shop Merchandise absolutely necessary Youth Programs Youth Programs not important Youth Programs somewhat important Youth Programs important Youth Programs absolutely necessary Adult Programs Adult Programs not important Adult Programs somewhat important Adult Programs important Adult Programs absolutely necessary Special Events Special Events not important Special Events somewhat important Special Events important Special Events absolutely necessary Teaching Professional staff Teaching Professional staff not important Teaching Professional staff somewhat important Teaching Professional staff important Teaching Professional staff absolutely necessary Customer service Customer service not important Customer service somewhat important Customer service important Customer service absolutely necessary Overall experience Overall experience not important Overall experience somewhat important Overall experience important Overall experience absolutely necessary Question Title * 6. Is there anything else you'd like to share with us? Question Title * 7. How can we reach you? Name: Address: Address 2: City/Town: State: -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP: Country: Email Address: Phone Number: Done