Skip to content
Shopping basket and online account feedback
The following questions relate to creating an online account on the Department for Continuing Education’s website and purchasing courses through our shopping basket and online payment process.
1.
When creating your account for the first time, how clear was the process?
Very clear
Clear
Neither clear nor unclear
Unclear
Very unclear
2.
How clear was the process of 'checking out', i.e. paying for the courses in your shopping basket?
Very clear
Clear
Neither clear nor unclear
Unclear
Very unclear
3.
If you have enrolled online on Department's courses in the past, how does this new online process of enrolment and payment compare to your past experience? (If you are enrolling online for the first time with the Department, please go to Question 4.)
Much improved
Improved
About the same
Worse
Much worse
4.
Overall, how do you rate your experience of enrolling online?
Excellent
Good
Average
Poor
Very poor
5.
Please let us have any comments realted to your experience of using the online enrolment process.
6.
Did you feel comfortable using the new system?
Very comfortable
Comfortable
Neither comfortable nor uncomfortable
Uncomfortable
Very uncomfortable
7.
If you were concerned in anyway about using our online payment system, what could we do to improve the experience?
