Motorola Xoom Owners: - Have you received your LTE update?
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1
. Verizon Wireless had promised Motorola Xoom owners a FREE Upgrade to the 4G LTE Radio in the Motorola Xoom 3g that originally launched in March, 2011.
AS OF SEPTEMBER 26, 2011
HAVE YOU RECEIVED YOUR UPGRADE YET?
Verizon Wireless had promised Motorola Xoom owners a FREE Upgrade to the 4G LTE Radio in the Motorola Xoom 3g that originally launched in March, 2011. AS OF SEPTEMBER 26, 2011 HAVE YOU RECEIVED YOUR UPGRADE YET?
YES
NO
2
. Verizon and Motorola both blame the delay of the 4G LTE radio upgrade on one another. Please describe your personal experiences and correspondence with either or both of the companies here if you wish.
Verizon and Motorola both blame the delay of the 4G LTE radio upgrade on one another. Please describe your personal experiences and correspondence with either or both of the companies here if you wish.
3
. Do you feel you were deceived into purchasing the Motorola Xoom from Verizon Wireless by false advertising tactics?
Do you feel you were deceived into purchasing the Motorola Xoom from Verizon Wireless by false advertising tactics?
YES
NO
Other (please specify)
4
. Do you feel Verizon Wireless and/or Motorola have failed the consumer of this product (and potentially others) relating to their customer service and customer satisfaction?
Do you feel Verizon Wireless and/or Motorola have failed the consumer of this product (and potentially others) relating to their customer service and customer satisfaction?
Both Verizon & Motorola have failed us
Verizon has failed us
Motorola has failed us
Neither have failed us
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