Website Feedback Template
Exit this survey
Give feedback to Ordnance Survey Leisure
Please give feedback on your experience today.
(please note we cannot respond to individual questions on this survey - please use the contact us form at the bottom of the web pages)
1
. What is / was the purpose of your visit today?
What is / was the purpose of your visit today?
Looking for specific information
reading the magazine
Browse / Buy a Ordnance Survey Custom made map
Browse / Buy an Ordnance Survey map
Just surfing
Use my OS getamap subscription
Have a look at / trial OS getamap
Other (please specify)
2
. Were you able to complete your task?
Were you able to complete your task?
Yes
No
I am still searching / shopping
Other (please specify)
3
. If you didn't complete your task, please tell us why.
If you didn't complete your task, please tell us why.
I couldn't find what I was looking for
There was a problem with the site
There was a problem with registration
There was a problem with the price
Other / more details
4
. How easy is it to navigate our website?
How easy is it to navigate our website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
5
. How easy is it to find the information / maps you are looking for on our website?
How easy is it to find the information / maps you are looking for on our website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
6
. How up-to-date is the content on our website?
How up-to-date is the content on our website?
Extremely up-to-date
Very up-to-date
Moderately up-to-date
Slightly up-to-date
Not at all up-to-date
7
. How easy was the checkout process on our website?
How easy was the checkout process on our website?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
I have not used the check out process
8
. Overall, are you satisfied with our website, neither satisfied nor dissatisfied it, or dissatisfied with it?
Overall, are you satisfied with our website, neither satisfied nor dissatisfied it, or dissatisfied with it?
Extremely satisfied
Moderately satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Moderately dissatisfied
Extremely dissatisfied
9
. How likely are you to recommend our website to others?
How likely are you to recommend our website to others?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
10
. If we could do just one thing, what should we do to improve your experience today?
If we could do just one thing, what should we do to improve your experience today?
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