Survey

1. Business and Finance

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1. Name (First & Last)

Name (First & Last)

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2. Gender

Gender Male

Female

3. Work Phone Number

Work Phone Number

4. Cell Phone Number

Cell Phone Number

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5. Best contact number between the hours of 9am-7pm

Best contact number between the hours of 9am-7pm

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6. Age

Age

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7. Email Address

Email Address

8. Race

Race White or Caucasian

Hispanic or Latino

Black or African-American

Asian-American or Pacific Islander

Native American or American Indian

Other (please specify)

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9. Are you currently a member of our database or was this email forwarded to you by someone else?

Are you currently a member of our database or was this email forwarded to you by someone else? Current member

Email forwarded

Don’t know

10. When was the last time you participated in a research focus group or one on one interview?

When was the last time you participated in a research focus group or one on one interview? Less than 3 months ago

3-6 months ago

6-12 months ago

More than 1 year ago

Never

11. Do you or does anyone in your immediate household work for any of these professions, companies or industries?

	Yes	No
Market Research	*Do you or does anyone in your immediate household work for any of these professions, companies or industries? Market Research Yes	Market Research No
A credit card company	A credit card company Yes	A credit card company No
A bank, brokerage house or financial institution	A bank, brokerage house or financial institution Yes	A bank, brokerage house or financial institution No
Marketing	Marketing Yes	Marketing No
Public Relations	Public Relations Yes	Public Relations No
Advertising	Advertising Yes	Advertising No

12. Which of the following best describes your role at your business?

Which of the following best describes your role at your business? Business Owner/Partner

Human Resources

Benefits

Office Manager

President/CEO

Executive/Management

Controller/Treasurer/CFO

Purchasing Manager

Internal Accountant

Other (please specify)

13. How many people work for your company?

How many people work for your company?

14. Most companies use a number of different payment methods including cash, checks and charge/credit cards to pay for their business expenses. Which of the following best describes your role in managing decisions about your company’s choice of payment methods for business expenses?

Most companies use a number of different payment methods including cash, checks and charge/credit cards to pay for their business expenses. Which of the following best describes your role in managing decisions about your company’s choice of payment methods for business expenses? I am solely responsible for overseeing or managing our company’s choice of payment methods

I share the responsibility for overseeing or managing our company’s choice of payment methods

I am not responsible for overseeing or managing our company’s choice of payment methods

15. What was your business’ total annual revenue for 2009?

What was your business’ total annual revenue for 2009? Less than $200,000

$200,000 but less than $300,000

$300,000 but less than $500,000

$500,000 but less than $1 million

$1 million but less than $3 million

$3 million but less than $5 million

$5 million but less than $10 million

$10 million but less than $20 million

More than $20 million

16. How many years has your company been in business?

How many years has your company been in business?

17. What type of business cards does your company have? By business card, we mean a card that has both your name and your company’s name on it. Please include credit or charge cards, but NOT debit/check cards.

What type of business cards does your company have? By business card, we mean a card that has both your name and your company’s name on it. Please include credit or charge cards, but NOT debit/check cards.

18. In an average month, how much would you say your business charges are, in total, on charge/credit cards for business expenses? Do not include rent/mortgage payments, payroll expenses or insurance. Please include spending with business cards as well as business spending on personal cards. Your best estimate is fine.

In an average month, how much would you say your business charges are, in total, on charge/credit cards for business expenses? Do not include rent/mortgage payments, payroll expenses or insurance. Please include spending with business cards as well as business spending on personal cards. Your best estimate is fine.

19. What type of industry is your business in?

What type of industry is your business in?

20. Have you ever had any of the following types of charge/credit cards for business or personal use? Select all that apply.

Have you ever had any of the following types of charge/credit cards for business or personal use? Select all that apply. American Express

Discover

Visa

MasterCard

Diner’s Club

None of the above

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21. To what extent do you agree or disagree with each of the following statements? For each one, please use a 1-10 scale where 1 means “Completely Disagree” and 10 means “Completely Agree.” You may choose 1 or 10 or any number in between.

	1 Completely Disagree	2	3	4	5	6	7	8	9	10 Completely Agree
The best advice about managing a business comes from other small business owners	*To what extent do you agree or disagree with each of the following statements? For each one, please use a 1-10 scale where 1 means “Completely Disagree” and 10 means “Completely Agree.” You may choose 1 or 10 or any number in between. The best advice about managing a business comes from other small business owners 1 Completely Disagree	The best advice about managing a business comes from other small business owners 2	The best advice about managing a business comes from other small business owners 3	The best advice about managing a business comes from other small business owners 4	The best advice about managing a business comes from other small business owners 5	The best advice about managing a business comes from other small business owners 6	The best advice about managing a business comes from other small business owners 7	The best advice about managing a business comes from other small business owners 8	The best advice about managing a business comes from other small business owners 9	The best advice about managing a business comes from other small business owners 10 Completely Agree
It is important for vendors to recognize when we have a long-standing relationship with them, and treat us accordingly	It is important for vendors to recognize when we have a long-standing relationship with them, and treat us accordingly 1 Completely Disagree	It is important for vendors to recognize when we have a long-standing relationship with them, and treat us accordingly 2	It is important for vendors to recognize when we have a long-standing relationship with them, and treat us accordingly 3	It is important for vendors to recognize when we have a long-standing relationship with them, and treat us accordingly 4	It is important for vendors to recognize when we have a long-standing relationship with them, and treat us accordingly 5	It is important for vendors to recognize when we have a long-standing relationship with them, and treat us accordingly 6	It is important for vendors to recognize when we have a long-standing relationship with them, and treat us accordingly 7	It is important for vendors to recognize when we have a long-standing relationship with them, and treat us accordingly 8	It is important for vendors to recognize when we have a long-standing relationship with them, and treat us accordingly 9	It is important for vendors to recognize when we have a long-standing relationship with them, and treat us accordingly 10 Completely Agree
Checks give me the most control over cash flow	Checks give me the most control over cash flow 1 Completely Disagree	Checks give me the most control over cash flow 2	Checks give me the most control over cash flow 3	Checks give me the most control over cash flow 4	Checks give me the most control over cash flow 5	Checks give me the most control over cash flow 6	Checks give me the most control over cash flow 7	Checks give me the most control over cash flow 8	Checks give me the most control over cash flow 9	Checks give me the most control over cash flow 10 Completely Agree
I prefer to pay my company’s bills as soon as I get them	I prefer to pay my company’s bills as soon as I get them 1 Completely Disagree	I prefer to pay my company’s bills as soon as I get them 2	I prefer to pay my company’s bills as soon as I get them 3	I prefer to pay my company’s bills as soon as I get them 4	I prefer to pay my company’s bills as soon as I get them 5	I prefer to pay my company’s bills as soon as I get them 6	I prefer to pay my company’s bills as soon as I get them 7	I prefer to pay my company’s bills as soon as I get them 8	I prefer to pay my company’s bills as soon as I get them 9	I prefer to pay my company’s bills as soon as I get them 10 Completely Agree
I prefer to pay the bills for my business all at once at the end of the month	I prefer to pay the bills for my business all at once at the end of the month 1 Completely Disagree	I prefer to pay the bills for my business all at once at the end of the month 2	I prefer to pay the bills for my business all at once at the end of the month 3	I prefer to pay the bills for my business all at once at the end of the month 4	I prefer to pay the bills for my business all at once at the end of the month 5	I prefer to pay the bills for my business all at once at the end of the month 6	I prefer to pay the bills for my business all at once at the end of the month 7	I prefer to pay the bills for my business all at once at the end of the month 8	I prefer to pay the bills for my business all at once at the end of the month 9	I prefer to pay the bills for my business all at once at the end of the month 10 Completely Agree
The annual fee credit card providers charge is very reasonable given what they offer in return	The annual fee credit card providers charge is very reasonable given what they offer in return 1 Completely Disagree	The annual fee credit card providers charge is very reasonable given what they offer in return 2	The annual fee credit card providers charge is very reasonable given what they offer in return 3	The annual fee credit card providers charge is very reasonable given what they offer in return 4	The annual fee credit card providers charge is very reasonable given what they offer in return 5	The annual fee credit card providers charge is very reasonable given what they offer in return 6	The annual fee credit card providers charge is very reasonable given what they offer in return 7	The annual fee credit card providers charge is very reasonable given what they offer in return 8	The annual fee credit card providers charge is very reasonable given what they offer in return 9	The annual fee credit card providers charge is very reasonable given what they offer in return 10 Completely Agree
We regularly use credit cards to extend the amount of time we have to pay bills	We regularly use credit cards to extend the amount of time we have to pay bills 1 Completely Disagree	We regularly use credit cards to extend the amount of time we have to pay bills 2	We regularly use credit cards to extend the amount of time we have to pay bills 3	We regularly use credit cards to extend the amount of time we have to pay bills 4	We regularly use credit cards to extend the amount of time we have to pay bills 5	We regularly use credit cards to extend the amount of time we have to pay bills 6	We regularly use credit cards to extend the amount of time we have to pay bills 7	We regularly use credit cards to extend the amount of time we have to pay bills 8	We regularly use credit cards to extend the amount of time we have to pay bills 9	We regularly use credit cards to extend the amount of time we have to pay bills 10 Completely Agree
The credit lines on credit cards are too low for my business needs	The credit lines on credit cards are too low for my business needs 1 Completely Disagree	The credit lines on credit cards are too low for my business needs 2	The credit lines on credit cards are too low for my business needs 3	The credit lines on credit cards are too low for my business needs 4	The credit lines on credit cards are too low for my business needs 5	The credit lines on credit cards are too low for my business needs 6	The credit lines on credit cards are too low for my business needs 7	The credit lines on credit cards are too low for my business needs 8	The credit lines on credit cards are too low for my business needs 9	The credit lines on credit cards are too low for my business needs 10 Completely Agree
Credit cards allow for easy recording of activity/expenses in accounting systems	Credit cards allow for easy recording of activity/expenses in accounting systems 1 Completely Disagree	Credit cards allow for easy recording of activity/expenses in accounting systems 2	Credit cards allow for easy recording of activity/expenses in accounting systems 3	Credit cards allow for easy recording of activity/expenses in accounting systems 4	Credit cards allow for easy recording of activity/expenses in accounting systems 5	Credit cards allow for easy recording of activity/expenses in accounting systems 6	Credit cards allow for easy recording of activity/expenses in accounting systems 7	Credit cards allow for easy recording of activity/expenses in accounting systems 8	Credit cards allow for easy recording of activity/expenses in accounting systems 9	Credit cards allow for easy recording of activity/expenses in accounting systems 10 Completely Agree
I am uncomfortable using credit because it feels like using money I don’t have	I am uncomfortable using credit because it feels like using money I don’t have 1 Completely Disagree	I am uncomfortable using credit because it feels like using money I don’t have 2	I am uncomfortable using credit because it feels like using money I don’t have 3	I am uncomfortable using credit because it feels like using money I don’t have 4	I am uncomfortable using credit because it feels like using money I don’t have 5	I am uncomfortable using credit because it feels like using money I don’t have 6	I am uncomfortable using credit because it feels like using money I don’t have 7	I am uncomfortable using credit because it feels like using money I don’t have 8	I am uncomfortable using credit because it feels like using money I don’t have 9	I am uncomfortable using credit because it feels like using money I don’t have 10 Completely Agree

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