Customer Satisfaction Survey

1. Which of the following categories best describes the type of project we completed for you?

Which of the following categories best describes the type of project we completed for you? Education/Health Care

Worship Space

Government

Commercial

Residential

2. Which of the following features were included in your project?

Which of the following features were included in your project? Home Theater System

Whole House Sound System

Lighting Control

HVAC Control

Security Cameras

Other

Other (please specify)

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3. Did your project include Touch Panels for system control

Did your project include Touch Panels for system control Yes

No

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4. Which of the control system product was used in your project

Which of the control system product was used in your project AMX

Control 4

Crestron

Elan

Other (please specify)

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5. How did you find out about our company?

How did you find out about our company? Radio Advertisement

Print Advertisement

Website

Referral

Previous Customer

Other (please specify)

6. Please rate our company on the following attributes:

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied
Staff Friendliness	*Please rate our company on the following attributes: Staff Friendliness Very Satisfied	Staff Friendliness Somewhat Satisfied	Staff Friendliness Neutral	Staff Friendliness Somewhat Dissatisfied	Staff Friendliness Very Dissatisfied
Staff Knowledge	Staff Knowledge Very Satisfied	Staff Knowledge Somewhat Satisfied	Staff Knowledge Neutral	Staff Knowledge Somewhat Dissatisfied	Staff Knowledge Very Dissatisfied
Timeliness	Timeliness Very Satisfied	Timeliness Somewhat Satisfied	Timeliness Neutral	Timeliness Somewhat Dissatisfied	Timeliness Very Dissatisfied
Quality of Service	Quality of Service Very Satisfied	Quality of Service Somewhat Satisfied	Quality of Service Neutral	Quality of Service Somewhat Dissatisfied	Quality of Service Very Dissatisfied
Value Received	Value Received Very Satisfied	Value Received Somewhat Satisfied	Value Received Neutral	Value Received Somewhat Dissatisfied	Value Received Very Dissatisfied
Completion Appearance	Completion Appearance Very Satisfied	Completion Appearance Somewhat Satisfied	Completion Appearance Neutral	Completion Appearance Somewhat Dissatisfied	Completion Appearance Very Dissatisfied
Ease of Use	Ease of Use Very Satisfied	Ease of Use Somewhat Satisfied	Ease of Use Neutral	Ease of Use Somewhat Dissatisfied	Ease of Use Very Dissatisfied
User Training	User Training Very Satisfied	User Training Somewhat Satisfied	User Training Neutral	User Training Somewhat Dissatisfied	User Training Very Dissatisfied

Is there anyone or anything that stands out to make you feel as you do?

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7. Would you recommend our product/services to others?

Would you recommend our product/services to others? Yes

No

Maybe

Who do you know that we can help?

8. What can we do to improve our service?

What can we do to improve our service?

9. Is there an employee who made a real difference in your level of satisfaction on this project?

Is there an employee who made a real difference in your level of satisfaction on this project?

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10. Please include your contact information

Please include your contact information Name:
Company:
Address:
Address 2:
City/Town:
State:
ZIP/Postal Code:
Email Address:
Phone Number:

Customer Satisfaction Survey
Exit this survey

1. Default Section

1. Which of the following categories best describes the type of project we completed for you?

2. Which of the following features were included in your project?

*
3. Did your project include Touch Panels for system control

*
4. Which of the control system product was used in your project

*
5. How did you find out about our company?

6. Please rate our company on the following attributes:

*
7. Would you recommend our product/services to others?

8. What can we do to improve our service?

9. Is there an employee who made a real difference in your level of satisfaction on this project?

*
10. Please include your contact information

Customer Satisfaction SurveyExit this survey

1. Default Section

1. Which of the following categories best describes the type of project we completed for you?

2. Which of the following features were included in your project?

*3. Did your project include Touch Panels for system control

*4. Which of the control system product was used in your project

*5. How did you find out about our company?

6. Please rate our company on the following attributes:

*7. Would you recommend our product/services to others?

8. What can we do to improve our service?

9. Is there an employee who made a real difference in your level of satisfaction on this project?

*10. Please include your contact information

Customer Satisfaction Survey
Exit this survey

*
3. Did your project include Touch Panels for system control

*
4. Which of the control system product was used in your project

*
5. How did you find out about our company?

*
7. Would you recommend our product/services to others?

*
10. Please include your contact information