October 2011 Winter Storm Town Response Survey

The Town of Canton is asking residents to complete a survey as part of an after action review of the Town’s response to the October 2011 Winter Storm. We appreciate you taking a few moments to answers the questions. Your responses will be used as one of the tools used to evaluate and improve the Town’s Emergency Management Response Process.

1. How did you obtain information regarding updates or available services during storm Alfred? You may check more than one answer.

How did you obtain information regarding updates or available services during storm Alfred? You may check more than one answer. Emergency telephone calls from the State Emergency Alert System

Town of Canton website

Social Media (Twitter/Facebook)

Emails sent from the Town of Canton

Emails sent from other sources

Radio

Other (please specify)

2. Which of the following town sponsored services did you utilize during or after the storm? You may check more than one answer.

Which of the following town sponsored services did you utilize during or after the storm? You may check more than one answer. Overnight sleeping at the Canton Community Center

Meals provided at the Canton Community Center

Library and Recreation Services provided at the emergency shelter in the Canton Community Center

Showers at Mills Pond Pool

Bottled water provided at Mills Pond Park, the Community Center, or Masonic Hall

Recharged electronics at a town-sponsored shelter

Curbside pickup of tree debris provided by the town

Free disposal of tree debris at Powder Mill Road

I did not utilize any of the services provided by the town

Comment (Optional)

3. How did you meet your daily needs immediately following the storm? You may check more than one answer.

How did you meet your daily needs immediately following the storm? You may check more than one answer. Utilized a generator to power my home

Stayed with a relative or friend

Satyed at the emergency shelter located at the Canton Community Center

Stayed in my home without power

Stayed at a motel/hotel

Other (please specify)

4. Please rate the timeliness of the town's snow and debris clean-up in the wake of Storm Alfred.

	Very Slow	Not Performed Soon Enough	Adequate/Acceptable	Timely	Very Timely	Not Necessary
Timeliness of debris removal/clean-up	*Please rate the timeliness of the town's snow and debris clean-up in the wake of Storm Alfred. Timeliness of debris removal/clean-up Very Slow	Timeliness of debris removal/clean-up Not Performed Soon Enough	Timeliness of debris removal/clean-up Adequate/Acceptable	Timeliness of debris removal/clean-up Timely	Timeliness of debris removal/clean-up Very Timely	Timeliness of debris removal/clean-up Not Necessary

Comments/Suggestions

5. Please rate the effectiveness of the town debris and snow removal following Storm Alfred.

	Poor	Fair	Adequate	Effective	Very Effective	N/A
Effectiveness of debris clean-up	*Please rate the effectiveness of the town debris and snow removal following Storm Alfred. Effectiveness of debris clean-up Poor	Effectiveness of debris clean-up Fair	Effectiveness of debris clean-up Adequate	Effectiveness of debris clean-up Effective	Effectiveness of debris clean-up Very Effective	Effectiveness of debris clean-up N/A

Comments/Suggestions

6. Please take a few moments to reflect on the town's overall response to Storm Alfred. What do you believe worked well?

Please take a few moments to reflect on the town's overall response to Storm Alfred. What do you believe worked well?

7. Finally, what recommendations do you have for improving the Town of Canton's response to the storm?

Finally, what recommendations do you have for improving the Town of Canton's response to the storm?

October 2011 Winter Storm Town ResponseExit this survey