Treatment Foster Care Satisfaction Survey
 

1.

 
This survey is intended to provide our agency with information about the quality of services provided by our Treatment Foster Care Program. Please read each item carefully and check the box that most accurately represents your level of satisfaction with the service you have received in the following areas: Placement, Training, Staff Support and Support Services Overall. Refer to the scale below to describe your beliefs for each question.

1. How satisfied are you with the way the agency helped prepare you for working with the child in terms of sharing information and in discussion of the child’s behavioral needs?

2. How satisfied are you with arrangements for pre-placement visits before the child was placed in your home?

3. How satisfied are you with the pre-service training you received as a prospective Treatment Parent?

4. How satisfied are you with the amount and content of in-service training that was offered during the past year, July 2009 – June 2010?

5. How satisfied are you that the skills you learned in these trainings will be useful in working with the child(ren) placed with you?

6. How satisfied are you with the frequency of home visits and phone contacts made by the program staff?

7. How satisfied are you with the quality of home visits and phone contacts made by program staff?

8. How satisfied are you that the Treatment Foster Care Program is sensitive and responsive to issues of race and culture in working with you and the child(ren) placed with you?

9. How satisfied are you with the support you received from program staff in working with others associated with
your child ( schools, courts, birth families etc.)?

10. How satisfied are you with the quality of help and guidance you receive from program staff?

11. How satisfied are you overall that the Treatment Foster Care Program is meeting the needs of the child in your care?

12. How satisfied are you that the Treatment Foster Care Program is meeting your overall needs as a Treatment Parent?

We would also like to ask you 2 additional questions regarding our support in various areas:

13. Which events would you feel are most important for your social worker to attend (ex. medical appointments, school meetings, etc), and why?

14. Which treatment foster care services are most utilized by your family (ex. respite, family activities, newsletter, etc.), and why?

15. Additional Comments:

16. Name and phone number (optional):

THANK YOU FOR YOUR TIME AND YOUR FEEDBACK!