EU Council 2011 web visitor feedback surveyEU Council 2011 web visitor feedback survey

1. Help us improve our website by giving your feedback and sharing your ideas!

The Council of the EU website is at http://consilium.europa.eu. The European Council website is at http://european-council.europa.eu.

1. For which of our websites are you taking this survey?

For which of our websites are you taking this survey? Council of the EU

European Council

I don't know

2. How did you arrive on our website?

How did you arrive on our website? Bookmark

Directly (typed in browser)

Intranet

Link from another site

Link received in an email

Link within a document

Search engine

3. How often do you visit our website?

How often do you visit our website? This is my first visit

Once a month or less

Once a week or less

Several days a week

Every day

4. How would you rate our website in the following areas:

	Excellent	Good	Fair	Poor	Don't know
Useful to me personally	*How would you rate our website in the following areas: Useful to me personally Excellent	Useful to me personally Good	Useful to me personally Fair	Useful to me personally Poor	Useful to me personally Don't know
Useful to me professionally	Useful to me professionally Excellent	Useful to me professionally Good	Useful to me professionally Fair	Useful to me professionally Poor	Useful to me professionally Don't know
Quality of content	Quality of content Excellent	Quality of content Good	Quality of content Fair	Quality of content Poor	Quality of content Don't know
Quantity of content	Quantity of content Excellent	Quantity of content Good	Quantity of content Fair	Quantity of content Poor	Quantity of content Don't know
Technicality of content	Technicality of content Excellent	Technicality of content Good	Technicality of content Fair	Technicality of content Poor	Technicality of content Don't know
Ease in finding specific information	Ease in finding specific information Excellent	Ease in finding specific information Good	Ease in finding specific information Fair	Ease in finding specific information Poor	Ease in finding specific information Don't know
Ease in navigating this site	Ease in navigating this site Excellent	Ease in navigating this site Good	Ease in navigating this site Fair	Ease in navigating this site Poor	Ease in navigating this site Don't know
Overall ease in using this site	Overall ease in using this site Excellent	Overall ease in using this site Good	Overall ease in using this site Fair	Overall ease in using this site Poor	Overall ease in using this site Don't know
Overall design and layout	Overall design and layout Excellent	Overall design and layout Good	Overall design and layout Fair	Overall design and layout Poor	Overall design and layout Don't know
Adequacy between the design and the image of the institution	Adequacy between the design and the image of the institution Excellent	Adequacy between the design and the image of the institution Good	Adequacy between the design and the image of the institution Fair	Adequacy between the design and the image of the institution Poor	Adequacy between the design and the image of the institution Don't know
Page display speed	Page display speed Excellent	Page display speed Good	Page display speed Fair	Page display speed Poor	Page display speed Don't know
Reliability of site performance	Reliability of site performance Excellent	Reliability of site performance Good	Reliability of site performance Fair	Reliability of site performance Poor	Reliability of site performance Don't know
Overall satisfaction with the site	Overall satisfaction with the site Excellent	Overall satisfaction with the site Good	Overall satisfaction with the site Fair	Overall satisfaction with the site Poor	Overall satisfaction with the site Don't know

5. Which products and services are you looking for on our website (in order of priority)?

Which products and services are you looking for on our website (in order of priority)? Priority 1
Priority 2
Priority 3

6. Have you ever read all or parts of an article in the highlight section of our homepage?

Have you ever read all or parts of an article in the highlight section of our homepage? Yes	Yes, more than once	No
If not, let us know why

7. What would you change about our website (in order of priority)?

What would you change about our website (in order of priority)? Priority 1
Priority 2
Priority 3

8. Which group(s) best describes you?

Which group(s) best describes you? Blogger Elected national or EU official EU Council staff European or international civil servant Journalist Legal expert Lobbyist	National civil servant Non-profit organisation Researcher Service provider Student Teacher / professor
Other (please specify)

9. What is your gender and age category?

What is your gender and age category? female, 15-24

female, 25-34

female, 35-49

female, 50-64

female, 65 and above

male, 15-24

male, 25-34

male, 35-49

male, 50-64

male, 65 and above

10. In which language(s) do you visit our website?

In which language(s) do you visit our website? Bulgarian

Czech

Danish

Dutch

English

Estonian

Finnish

French

German

Greek

Hungarian

Irish

Italian

Latvian

Lithuanian

Maltese

Polish

Portuguese

Romanian

Slovak

Slovene

Spanish

Swedish

EU Council 2011 web visitor feedback surveyExit this survey

1. Help us improve our website by giving your feedback and sharing your ideas!

EU Council 2011 web visitor feedback survey
Exit this survey