Virgin Games Site SurveyVirgin Games Site Survey

1. Which browser were you using today to access the new Virgin Games website?

Which browser were you using today to access the new Virgin Games website? Internet Explorer

Firefox

Google Chrome

Safari

Other (please specify)

2. Please click on the sites(s) you visited today

Please click on the sites(s) you visited today Virgin Casino

Virgin Bingo

Virgin Poker

3. How would you rate the look and feel of the following?

	Excellent	Good	Average	Bad	Very bad	Didn't use
Virgin Casino site	*How would you rate the look and feel of the following? Virgin Casino site Excellent	Virgin Casino site Good	Virgin Casino site Average	Virgin Casino site Bad	Virgin Casino site Very bad	Virgin Casino site Didn't use
Virgin Bingo site	Virgin Bingo site Excellent	Virgin Bingo site Good	Virgin Bingo site Average	Virgin Bingo site Bad	Virgin Bingo site Very bad	Virgin Bingo site Didn't use
Virgin Poker site	Virgin Poker site Excellent	Virgin Poker site Good	Virgin Poker site Average	Virgin Poker site Bad	Virgin Poker site Very bad	Virgin Poker site Didn't use

4. How would you rate your experience today on the new website(s)?

How would you rate your experience today on the new website(s)? Excellent

Good

Average

Bad

Very bad

5. Roughly how long did it take you to navigate to a game you wanted to play?

Roughly how long did it take you to navigate to a game you wanted to play? Less than 10 seconds

10-30 seconds

1 minute +

Never found

I didn't try searching for a game

6. Roughly how long did it take you to navigate to a promotion of interest?

Roughly how long did it take you to navigate to a promotion of interest? Less than 10 seconds

10-30 seconds

1 minute +

Never found

I didn't try searching for a promotion

7. How much do you agree with the following statements?

	Strongly agree	Agree	Neither agree nor disagree	Disagree	Strongly disagree
The new site(s) is/are user friendly	*How much do you agree with the following statements? The new site(s) is/are user friendly Strongly agree	The new site(s) is/are user friendly Agree	The new site(s) is/are user friendly Neither agree nor disagree	The new site(s) is/are user friendly Disagree	The new site(s) is/are user friendly Strongly disagree
The new site(s) is/are fun to use	The new site(s) is/are fun to use Strongly agree	The new site(s) is/are fun to use Agree	The new site(s) is/are fun to use Neither agree nor disagree	The new site(s) is/are fun to use Disagree	The new site(s) is/are fun to use Strongly disagree
I had no technical problems today	I had no technical problems today Strongly agree	I had no technical problems today Agree	I had no technical problems today Neither agree nor disagree	I had no technical problems today Disagree	I had no technical problems today Strongly disagree
I am likely to refer the new site(s) to friends/family	I am likely to refer the new site(s) to friends/family Strongly agree	I am likely to refer the new site(s) to friends/family Agree	I am likely to refer the new site(s) to friends/family Neither agree nor disagree	I am likely to refer the new site(s) to friends/family Disagree	I am likely to refer the new site(s) to friends/family Strongly disagree

8. Have you referred our new site(s) to friends and family?

Have you referred our new site(s) to friends and family? Yes

9. What do you most like about our new site?

What do you most like about our new site?

10. What do you least like about our new site?

What do you least like about our new site?

11. We're constantly looking for new ways to improve our service to you. What one thing would you like to see us do to improve the Virgin Casino / Bingo / Poker website?

We're constantly looking for new ways to improve our service to you. What one thing would you like to see us do to improve the Virgin Casino / Bingo / Poker website?

12. If there is anything else you would like to tell us about our new site please feel free to do so in the comments box below.

If there is anything else you would like to tell us about our new site please feel free to do so in the comments box below.

13. Thanks for your feedback which will help us to provide you with an even better gaming experience!

Please provide your Virgin Games username below to be entered into our draw to win an iPad2!

Thanks for your feedback which will help us to provide you with an even better gaming experience! Please provide your Virgin Games username below to be entered into our draw to win an iPad2!

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