City of Hagerstown Website Survey

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1. Does the current City of Hagerstown website provide information/services that you need?

Does the current City of Hagerstown website provide information/services that you need?   Yes No

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2. Overall, were you satisfied with the quality of the current City of Hagerstown website?

Overall, were you satisfied with the quality of the current City of Hagerstown website?   Yes No

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3. Please indicate the purpose of your visit to The City of Hagerstown Website today.

Please indicate the purpose of your visit to The City of Hagerstown Website today.

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4. How frequently do you use the City of Hagerstown website?

How frequently do you use the City of Hagerstown website?   Daily Weekly Monthly Yearly

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5. How would you rate the navigation of the Web site?

How would you rate the navigation of the Web site?   1 = difficult 2 3 4 5 = extremely easy

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6. What did you like best about the City of Hagerstown website?

What did you like best about the City of Hagerstown website?

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7. What did you like least about the City of Hagerstown website?

What did you like least about the City of Hagerstown website?

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8. What NEW service would you like to see provided in the City of Hagerstown website.

What NEW service would you like to see provided in the City of Hagerstown website.